Assistant Store Manager I-Montebello
 Tapestry, Inc. | |
 United States, California, Montebello | |
 May 31, 2025 | |
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The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales resultsthrough employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies.EnsuresCoach'sstandardsandcompetenciesaretopofmind.Theyserveasatrueutilitarianplayer;possessingtheabilitytoadapttoallroleswithinthestore'senvironment. Sampleoftasksrequired ofrole: SALES *Understandsorganizationalobjectivesand makesdecisionsinpartnershipwiththeStoreManagerthatalignwith Companyprioritiesandvalues
*Developsalesstrategies,initiativesandgrowthacrossallcategories;communicates goalstotheteam,tracksstore'sperformance at alltimesandachievessales
*ProductivityManagement:holdsthe managementteamaccountableforpersonalproductivityandmanagementcontribution
*Developsclientelingstrategy;implementsandmonitorsover time,toachievebusinessgoalsandobjectivesinpartnershipwiththe Store Manager
*Understandschangesinmarketwithpotentialimpactonbusinessperformanceandsupportstheexecutionofsalesstrategies/tactics
*Bringsbest selfto workthroughCoach'sGuidetoStyle;ensuresallassociatesfollowexpectations
*Actsasbrandambassadorinthemarket/malltodriveloyaltyandbusiness(i.e.charityevents,localassociations,mallinitiatives)
*Resolvescustomerissuesina timelymanner whilebeingsolution-orientedandforwardthinking;partnerswiththe Store Manager and/or District Manager asneeded
*Developteamtobuildlong-termrelationshipswithcustomerstodrivebusiness
*Takesinitiative; hasahighlevelofownership andaccountabilityforresultsofselfandothers
*WorksdirectlywiththeStore/DistrictManagerto protectanddrivetheneedsofthebusiness
*Ensuresalldailytasksarecompletedwithoutnegativelyimpactingserviceof Coachstandards
*Approacheschallengesindirectandtimelymannerandtakesactiontocoursecorrectinthemoment, whenappropriate
*Buildstrustingrelationships withpeersandteam;actsasadvocatefortheBrand
*Welcomesfeedbackandadaptsbehaviors;creatingshortandlong-termgoalstoachievepersonal metricsand store performance
*Delegatesandempowersothers
*Createsenthusiasmandpositivityforasharedvisionandmission
*Recognizesandvaluesindividualperformance OPERATIONS: *Evaluatesperformanceofallteammembersandprovidesconsistentandtimelyfeedback;createsandmodifiesactionplansforthecontinuousdevelopmentinpartnershipwiththeStoreManager
*Resolvesperformanceproblemsusingappropriatecommunication,coachingandcounselingtechniques
*AdherestoallretailpoliciesandproceduresincludingPOS andOperations
*Leverages/ understandsCoach'stoolsandtechnologytosupportServiceandOperationsofstore
*Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent;whilecreatinga talentbench
*Managesdailyoperationaltasks accordingto Coachstandardsincludingsellingandserviceexpectations,operations,payroll, humanresourcesand lossprevention
*Demonstratesstrongbusinessacumen;strategicallyforecastsinpartnership withStoreManager,plansandbudgetsto theneedsofthebusiness(i.e.payroll, staffing,scheduling,merchandising)
*InteractsandcommunicateswithLeadSupervisorandStoreManager
*Maintainsinteriorandexterior upkeepofbuildingwithpartnershipfromthecorporateoffice;communicating needstoensureesthetic and safetyrequirementsaremet
*AdherestoallretailpoliciesandproceduresincludingPOS andOperations
*LeveragesandunderstandsCoach'stoolsandtechnologytosupportServiceandOperationsofstoreCompetenciesrequired:
*DriveforResults: Canbecountedontoexceedgoalssuccessfully.Isconsistentlyoneofthetopperformers.Verybottomlineoriented. Steadfastlypushesselfandothersforresults.
*Customer Focus: Is dedicated to meeting the expectations and requirements of internal and externalcustomers.Getsfirsthandcustomerinformationandusesitforimprovementsinproductsandservices.Actswith customers in mind. Establishes and maintains effective relationships with customers and gains theirtrustandrespect.
*Creativity:Comesupwithalotofnewanduniqueideas.Easilymakesconnectionsamongpreviouslyunrelatednotions.Tendsto beseenasoriginaland value-added inbrainstorming settings.
*Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside theorganization.Buildsrapport.Buildsconstructiveandeffectiverelationships.Usesdiplomacyandtact.Candiffuseevenhigh-tensionsituationscomfortably.
*LearningonTheFly:Learnsquicklywhenfacingnewproblems. Arelentlessand versatile learner.Opentochange. Analyzes both successes and failures for cues to improve, experiments and will try anything to findsolutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure ofanything.
*Perseverance:Pursueseverything withenergy,driveandaneedtofinish.Seldomgives uponanythingbeforefinishing, especiallyinthe face ofresistance or setbacks.
*DealingwithAmbiguity:Caneffectivelycope withchange.Canshift gearscomfortably.Candecidetoactwithout having the total picture. Does not get upset when things are up in the air. Doesn't have to finishthingsbeforemovingon. Cancomfortablyhandle riskanduncertainty.
*StrategicAgility:Seesaheadclearly;cananticipatefutureconsequencesandtrendsaccurately;hasbroadknowledge and perspective; is future oriented; can articulately paint credible pictures and visions ofpossibilitiesand likelihoods;cancreatecompetitive and breakthroughstrategiesand plans.
*Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit inhis/herteam;shares winsandsuccesses;fostersopendialogue;letspeoplefinishandberesponsiblefortheirwork;defines successintermsofthewholeteam;createsafeelingofbelongingintheteam.
*Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete,and"actionable"positiveandcorrectivefeedbacktoothers; letspeopleknowwheretheystand;facesuptopeople problems on any person or situation (not including direct reports) quickly and directly; is not afraidto take negative actionwhennecessary. AdditionalRequirements: Experience:1to3yearsofprevious managementexperienceinaluxuryretailserviceenvironmentpreferable.Possesscurrentknowledgeoffashiontrendsand competitioninthemarketplace. Education:Highschooldiplomaorequivalent;collegedegreepreferred. Technical:ProficientwithMSOffice(MicrosoftWord,Excel,PowerPointandOutlook).Experienceusingretailsystems(i.e. labormanagement, inventorysystems,salesreporting, etc.) Physical:Abilitytoexecuteatafastpace.Abilitytocommunicateeffectivelywithcustomersandteam. Abilitytomaneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability tofrequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to processproductshipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexibleschedule,includingnights,weekends,andholidayshighretailtrafficandsalesdays(includingbut notlimitedtothedayafterThanksgiving,Memorial Day,ChristmasEve, Mother'sDay,etc.). Note:Thisdocumentservesonlyasa sampleofjob dutiesand responsibilitiesand doesnotincludean exhaustivelistofallperformance requirements. Tapestry,Inc.,parentcompanyoftheCoachbrand,isanequalopportunityandaffirmativeaction,employerandwepride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring,promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee'squalifications as they relate to the requirements of the position under consideration. These decisions are madewithout regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color,creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, | |