Quality Assurance Specialist

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.

Will you be next to join our journey towards a more sustainable future?At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visitwww.amcor.com.

Quality Analyst I

The Quality Analyst I supports AFNA with Reporting, System Processes and Data Management surrounding Quality. This position will provide ongoing analysis of business system information and provide key information to support effective and efficient Quality and Technical functions. This position has responsibility for ensuring process and data integrity and accuracy while working with cross functional areas to implement corrective actions. The Quality Analyst I has the knowledge and abilities to perform the below responsibilities, including self-driven projects as assigned.

WHAT YOU GET TO DO

• Collaborates in definition, design and reporting of Quality Metrics and KPIs
• Works closely with business functions to develop, deliver, and maintain reporting and analysis related to quality management
• Provides ad hoc reporting and analysis as requested
• Assist TCH/QA Manager with accurate and timely quality metrics
• Subject Matter Expert on Quality related System Processes in SAP/AIMS/Power BI and Reporting
• Supports troubleshooting of systemic quality process issues and facilities resolution
• Leads assigned quality projects and works collaboratively across the organization to identify and recommend ways to streamline processes and tools
• Analyze data to help the TCH/QA Manager to develop recommendations for process improvements to increase quality integrity
• Initiate, plan, and execute Quality Data maintenance activities while understanding the downstream impacts to all departments
• Maintains and develops standard work to support system controls and procedures to ensure integrity of the data used in reporting and decision-making
• Supports knowledge sharing and knowledge transfer efforts
• Assist with quality complaint investigations by determining root causes, implementing corrective actions, and preparing Customer Corrective Action Response (CCARs).
• Coordinate customer and supplier complaints by verifying claim legitimacy, collecting samples, assigning root cause and corrective action responsibilities, issuing scrap/return authorizations, and managing payment releases all within the SAP system.
• Work in conjunction with the training specialist to develop and implement Food Safety, Food Defense, Allergen, and Internal Auditor training programs, including post-training written examinations to assess comprehension.
• Lead the Food Safety Team by scheduling and facilitating monthly meetings, reporting key internal and external information, and guiding the team in achieving annual food safety objectives.
• Maintain the calibration program for all laboratory instruments and equipment, including scheduling service, shipping instruments, coordinating with contractors, managing calibration software, and retaining all relevant documentation and accreditations.
• Manage the Internal Auditing Program by scheduling audits, identifying findings, maintaining the finding Action Item Registry (AIR), and conducting audits personally as necessary.
• Oversee the Environmental Monitoring Program, including quarterly sample collection for microbiological analysis (Swab, Ambient Air, & Compressed Air), maintaining records, and performing statistical analysis across all manufacturing departments.
• Supervise quarantined and returned materials, issuing timely dispositions to support inventory control and product integrity.
• Administer the online Document Control System by reviewing outdated documents, creating new materials, and removing obsolete content to ensure regulatory compliance.
• Manage the HACCP Program by scheduling and leading annual reviews, updating and developing documentation, verifying compliance with production processes, and analyzing quarterly trim-event data for trends.
• Oversee the Food Defense Program, ensuring security measures and documentation remain current and effective.
• Prepare documentation and processes to ensure ongoing compliance with FSSC 22000, while actively monitoring changes in FSSC and ISO standards.
• Coordinate and participate in customer audits, ensuring readiness and full compliance with quality system requirements.
• Coordinate preparation for IMS audits by reviewing annual production records, tracking updates to the PMO (Pasteurized Milk Ordinance), maintaining accurate 21 CFR documentation, and facilitating on-site audit execution.
• Manage the Pest Control Program by coordinating with outside contractor, maintaining service records, and ensuring compliance with regulatory requirements. Conduct internal inspections to verify program effectiveness, address potential risks, and implement corrective actions as needed.
• Problem Solving: Identify and resolve operational and quality-related issues in a timely manner with cross-functional collaboration as needed.

WHAT WE VALUE

• Results Orientation
• Strategic Orientation
• Collaboration & Influencing
• Continuous Improvement Mindset
• Customer Focus
• Business Acumen
• Decision Making & Analysis
• Compelling Communication
• Planning & Organizing

WHAT WE WANT FROM YOU

• Bachelor's degree in Business, IT, Operations, or a related field and/or 1-3 years of relevant experience OR an equivalent combination of education and relevant experience totaling 3 years.
• FSSC 22000 or related food safety experience
• Strong analytical and communication skills with acute attention to detail
• Demonstrates high level of proficiency in Excel, with the ability to manage large amounts of data from multiple systems.
• Experience working with ERP systems, preferably SAP and Power BI.
• Experience with developing and maintaining processes and tools.

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor's quality, service, and innovation
• Our investors benefit from Amcor's consistent growth and superior returns
• The environment is better off because of Amcor's leadership and products

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

We verify the identity and employment authorization of individuals hired for employment in the United States.

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

*Medical, dental and vision plans

*Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

*Company-paid holidays starting at 9 days per year and may be slightly higher by location

*Wellbeing program & Employee Assistance Program

*Health Savings Account/Flexible Spending Account

*Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

*Paid Parental Leave

*Retirement Savings Plan with company match

*Tuition Reimbursement (dependent upon approval)

*Discretionary annual bonus program (initial eligibility dependent upon hire date)