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IP Client Service Team Assistant

Choate, Hall & Stewart LLP
United States, Massachusetts, Boston
May 30, 2025

Under general supervision, the IP Client Service Team Assistant provides administrative support to the Intellectual Property practice group and respective case team, with respect to domestic and foreign patents.

Job Functions:

  • Provide general administrative support for client service team and practitioners:
  • Profile and Triage all emails and assist with daily workflow.
  • Profile Patent Docket Action emails.
  • Manage electronic file workspaces, while ensuring accuracy and integrity of data (i.e. profiling and workspace cleanup).
  • Satisfy client specific requests in support of the management of client patent portfolios.
  • Work with Client Service Team Manager to prepare and maintain practitioner/client docket reports.
  • Attend to Practitioner Requests for new matter opening (NBI Express)
Essential Competencies:
  • Works proactively with others to support efforts within the department to improve efficiency and add value.
  • Organizes and prioritizes assignments and contributes to the department's ability to meet or exceed goals and standards.
  • Maintains current knowledge and understanding of patent terminology and filing procedures including both US and foreign matters and knowledge and understanding of current USPTO rules and procedures (37 CFR).

Qualifications:

  • Minimum of 1 year of related Patent or administrative support experience.
  • Demonstrated interest in the Patent & Intellectual Property field.
  • Exceptional attention to detail and ability to produce work quickly, by prioritizing assignments to meet deadlines.
  • Demonstrated ability to learn new technology, processes and procedures effectively and with confidence.
  • Must be able to work in fast paced environment, independently, as well as in team setting.
  • Exceptional communication (both written and verbal) skills.
  • Proficiency in all Microsoft Office products is essential.
  • Bachelor Degree, or equivalent experience.

Work Authorization:

  • Applicants must be legally authorized to work in the United States without the need for sponsorship by the Firm (either now or in the future).
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