Office Assistant (Contract)

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

LOCATION: On-site Southfield, MI

What You'll Do

In this vital role on AlixPartners' Corporate Services - Office Services support team, you will work very closely with the Office Services Manager to ensure daily office operations run smoothly, effectively, and efficiently. The ideal candidate will be a hard-working professional who is comfortable communicating and interacting with both internal and external clients and who is able to manage a variety of office support tasks and work diligently in an organized and efficient manner.

The Office Services Professional position is in our Southfield, Michigan office and reports to the Office Services Manager. Working hours are 8:30 AM - 5:30 PM, Monday through Friday. The assignment is anticipated to be five - six (5 - 6) months in duration with potential to convert to a permanent position. Paid relocation is not available.

• Maintain kitchens, conference rooms, hoteling offices and related areas.




• Perform kitchen upkeep: clean, maintain and stock kitchen supplies, stock shelves of snacks/coffee/beverages, clean refrigerators, manage daily cleaning of coffee machines, and empty/fill dishwashers.
• Set up conference rooms for meetings, including catering and post-meeting clean up.

• Serve as co-receptionist:
  
  
  
  • Greet guests, determine nature of business, and announce guests to appropriate personnel.
  • Serve as "concierge" for the office.
  • Issue and track guest and employee security access cards.
  
  
  
  

• Manage office requests:
  
  
  
  • Assign hoteling offices, book conference rooms, manage visiting internal and external guests, execute print jobs, submit maintenance requests, etc.
  • Answer the main phone line for Southfield, Chicago, and Dallas office on a rotating schedule; screen and direct incoming calls; determine purpose of calls and forward calls to appropriate personnel or department; answer questions about the firm and provide callers with address, directions, and other information.
  
  
  
  
• Identify and report maintenance issues (e.g., lighting, cleanliness, equipment), coordinate with building management, and perform light upkeep tasks when appropriate.
• Manage incoming deliveries, including unloading supplies and stocking storage areas.
• Assist the administrative professionals team with various administrative tasks such as creating binders, creating event name badges, invoices, etc.
• Distribute and organize incoming/outgoing US and International mail, Express mail, and Interoffice mail.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

What You'll Need

• High School diploma or equivalent required.
• Minimum two (2) years' receptionist or office assistant experience; front desk and professional services experience preferred.
• Excellent oral and written communication skills in English.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Excellent organizational skills with meticulous attention to detail are essential; must be able to prioritize and multi-task with demonstrated experience in managing multiple projects simultaneously.
• Ability to be proactive and show initiative to ensure timely completion of assigned projects.
• Exceptional customer service and interpersonal skills with the ability to interact effectively and professionally with internal and external customers at all levels.
• Proficient with technology related responsibilities, such as basic PC support and video conferencing equipment.
• Ability to be discreet and handle confidential, sensitive information.
• Resourceful with common sense and proven problem-solving skills.
• Excellent professional presence and appearance.
• Must be flexible and adaptable when procedures change, or urgent situations arise.
• Core working hours are generally 8:30 AM - 5:30 PM, Monday - Friday; willingness to work outside of normal U.S. business hours, and as unique projects/needs arise. Punctuality is essential.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Ability to lift 25 pounds daily with the stamina to stock multiple kitchens with beverages, snacks, paper goods, and other items.
• Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners'Code of Conduct and foster an inclusive environment with people at all levels of an organization.

MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.)

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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