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Exploratory Majors Academic Advisor

The University of North Carolina at Greensboro
Commensurate with experience
United States, North Carolina, Greensboro
May 28, 2025
Posting Details
Position Information


Position Number 999591
Functional Title Exploratory Majors Academic Advisor
Position Type Administration - Staff
Position Eclass EP - EHRA 12 mo leave earning
University Information
Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The Students First Office ( SFO) fosters a learner-centered experience for undergraduate success by serving as one of the first lines of response in helping UNCG students address any number of academic issues they may experience at the University. The office coordinates intervention processes across different academic and administrative units to help students determine the best possible success strategies for addressing academic concerns. In collaboration with other support services across campus, SFO serves as an academic one-stop-shop for assisting students with academic advising, academic recovery, appeals, and graduation planning. Additionally, the office is the centralized center for the advisement of Exploratory (undecided) majors and the coordination of all programs for students in academic recovery.
Within SFO, the Academic Advising Team serves as the front line of support for UNCG's Exploratory majors, executing SFO's two meeting exploratory advising model. The Academic Advising Team also serves in a supplemental advising capacity, providing services such as daily drop-in advising assistance, course selection assistance, major/minor exploration, graduation planning, academic policy and appeal support, and outreach for students with Starfish flags.
Position Summary
Reporting to the Associate Director for Academic Advising, the Exploratory Majors Academic Advisor will serve as the academic advisor for an assigned load of Exploratory majors. In addition, the Exploratory Majors Academic Advisor will serve in a supplemental advising role, assisting any undergraduate student at UNCG regardless of major with a wide variety of academic concerns.
More detailed information is listed under "Key Responsibilities" below. Other relevant duties as assigned; some evening and weekend work required.
Minimum Qualifications

  • Master's Degree in Higher Education, Counseling, or related field from an accredited four-year college or university OR Bachelor's degree from an accredited four-year institution and minimum of 2 years of experience related to the duties and responsibilities specified
  • Proven experience working with diverse populations
  • Ability to multi-task and balance multiple priorities or projects in a face-paced work environment
  • Exceptional interpersonal and relationship building skills
  • Excellent verbal and written communication skills

Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications

  • Proficient computer skills (MS Office, Ellucian BANNER)
  • Experience working with faculty, staff, and students in a professional environment
  • Experience collaborating with faculty, staff, and students from a variety of academic disciplines and administrative units
  • Strong organization skills, ability to handle multiple tasks, establish work priorities, respond to unanticipated student or faculty needs, and work well as part of a team
  • Experience working in the field of academic advising or in delivering services/initiatives to support college student transition, success, and retention
  • Master's degree preferred in Higher Education, Counseling, or related field from an accredited four-year college or university

Special Instructions to Applicants
Recruitment Range Commensurate with experience
Org #-Department Students First Office - 10918
Job Open Date 05/27/2025
For Best Consideration Date 06/10/2025
Job Close Date
Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year 12
FLSA Exempt
Applied = 0

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