Technical Services Support Specialist

Overland Park, Kansas

• Deployment, maintenance, and Tier 3 support for Tyler's Recreation Management platform.
• Work with Product and Development teams to integrate, validate and, deploy new technologies, tools and hardware solutions to enhance the Recreation Management applications
• Escalation for critical application and infrastructure issues to insure rapid resolution to our customers
• Work with the Cloud team to deploy and maintain infrastructure to support the Recreation Management Applications
• Maintain QA, UAT and Production environments for all customers
• Work with the Data team to troubleshoot and resolve complex database and configuration issues.

• System Administration & Scripting
  Strong experience with IIS (Internet Information Services), including:
  Configuring and deploying web applications
  Creating and managing IIS sites and application pools
  Understanding of application bindings and security settings
  Practical knowledge of PowerShell scripting for automation and system tasks
• Cloud & DevOps
  Hands-on experience with AWS Cloud Services, particularly:
  S3, Lambda, CloudFront, EC2, and CloudWatch
  Solid understanding of API architecture, including:
  REST principles
  Authentication methods (e.g., API keys, etc.)
  Consuming and testing APIs using tools like Postman
  Familiar with Kubernetes concepts and architecture (e.g., pods, services, deployments, config maps)
  Solid experience with .NET Framework / .NET Core and C#

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.