LTSS Service Care Manager

Spectraforce Technologies

United States, Florida, Miami

Jun 16, 2025

Job Title: LTSS Service Care Manager

Job Location: Member facing - Region 11 Miami-Dade/Monroe

Job Duration: 3 Months (Contract to Hire)

Shift: Monday - Friday 8 am - 5 pm

Position Purpose:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Remote Training

30 days

Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience

8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
Managing a case load for healthcare members with long term care needs.
Geriatric long term care
Member assessments and notes.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
Authorize and coordinate referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

Assist member with filing and resolving complaints and appeals.

Candidate Requirements
Education/Certification	Required: Requires a Bachelor's degree and 2 - 4 years of related experience	Preferred:
Licensure	Required: i.e. RN, BSN, LPN, etc.	Preferred:
Years of experience required Disqualifiers Performance indicators	Must haves: targeted case management is a good background to have Case management is a great background to have Strong Microsoft skills Nice to haves: Bi-linfual or Tri-lingual would be great Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	targeted case management is a good background to have
2	Case management is a great background to have
3	Strong Microsoft skills

Position is offered by a no fee agency.