New 
Senior Product Support Subject Matter Expert
 Naval Systems, Inc. | |
$140k-$150k
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life insurance, flexible benefit account, paid time off, paid holidays, short term disability, long term disability, tuition assistance, 401(k)
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 United States, Maryland, Lexington Park | |
| 21513 Great Mills Road (Show on map) | |
 May 15, 2025 | |
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Description: NSI requires a Senior Product Support SME for the NSI Sustainment Group. The Sustainment Group manages Logistics Product Support Management and Integration services in support of NAVAIR Program Offices, Logistics and Engineering support services for Fleet Readiness Centers, and a cadre of complementary Readiness/Sustainment Data Analytic capabilities.
The Senior Product Support SME reports to and partners closely with the Sustainment Group Director to assist with managing the technical day-to-day activities of the NSI Sustainment Group to including monitoring performance against operational goals, developing audit ready reporting processes to assess operational effectiveness, and implementation of operational improvements and quality assurance. The Senior Product Support SME will assist the Sustainment Director to create Standard Operating Procedures (SoPs), operational handbooks, develop tracking and reporting processes and tools, develop/sustain project information flows and repositories, and develop and implement a total product support life-cycle training program for the NSI workforce. Essential Job Functions: 1. Assist Sustainment Director to continuously improve Sustainment Group's center of excellence capabilities, including: - Document and review project business processes. - Establish NSI program/project management best practices. - Workforce management including capability/performance assessment/documentation and KSA development. - Identifying workforce knowledge, skills and ability gaps. - Recruitment and retention. - Collaborate with the NSI Business Development team to sustain and expand Sustainment Group's operations. 2. Assist Sustainment Director to support NSI executive team with business development requirements, including proposals, white papers, and data calls. 3. Assist Sustainment Director to optimize operational systems, processes and policies, management reporting, information flow, business process improvement and organizational planning. 4. Assist Sustainment Director to collaborate with other NSI Groups/Departments to identify scalable solutions across disparate skill sets to sustain and grow operations with both existing and new government clients. Desired Skills: * Fiscal project management and budget development. * Business process improvement. * DoD project management business process execution. * Written and interpersonal communications. * Data collection and reporting in Excel and other data management and presentation tools. * Strong personal leadership and organizational skills. * Collaborative and confident. * Visionary - able to communicate and work toward organization's vision. * Preferred to have experience with NAVAIR data systems and business processes. * Demonstrated ability to interpret requirement to schedule and execution immediate-term projects. * Demonstrated ability to collaborate on cross-functional, cross-team projects in an Agile environment. Location: Lexington Park, MD Education: MS/MA/MBA degree. Experience: Ten (10) years experience in DoD weapon system program/project management. An additional six (6) years of DoD weapon system acquisition or program management experience may be substituted for a MS/MA/MBA degree. Security Clearance: Secret Clearance is required. Must be a U.S. citizen. Special Notes/Instructions: NSI is a privately held, small but quickly growing company with headquarters in Lexington Park, Maryland within 5 miles of the Patuxent River Naval Air Station. Established in 2004, we are now celebrating 21 years of excellence in providing quality products and services to the Department of Defense. Our benefits package includes medical, dental, vision, Long Term Disability, Life Insurance, Short Term Disability, paid time off, paid holidays, flexible spending account, employee assistance program, tuition assistance program, 401k Plan with company match as well as a fun and enthusiastic work environment! To Apply: NSI offers a team-oriented work environment and a competitive compensation and employee benefits package. If you have a commitment to excellence and want to join our team of top caliber professionals, we invite you to submit your resume electronically by visiting our careers website at: https://n-s-i.us/careers/apply/. Quality, Integrity, Teamwork, Success - that's NSI! NSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. | |