Applications Analyst Senior

Mass General Brigham Health Plan
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Aug 05, 2025
Summary The Applications Analyst must have software development experience and should be able to follow design principles and coding/best practices for development. Should be able to work in cross functional project teams and follow SDLC processes. A good hands on experience with development tools such as Visual Studio, C#.NET, Microsoft SQL Server 2008R2, T-SQL and SSIS are essential for this role. Primary Responsibilities Include writing T-SQL in SQL Server and SSIS packages, which support the Vendor Interfaces. Analyze business and system requirements, including impact analysis on existing systems, to develop systems specifications. In partnership with the business units, design, prepare and execute unit test plans for application upgrades and enhancements. Perform analysis on systems and processes to become a subject matter expert, in order to help and support the business units. Data analysis entails understanding the flow of data and its interdependency among QNXT core modules such as Member - Enrollment and Services, Claims Processing, Provider Relations, Clinical Systems and Finance. - Track and monitor problem tickets to insure timely resolution - Communicate status and escalate issues as needed. - Identify and resolve problems related to business processes and applications. - Coordinate and/or perform change and revision management to ensure inter-operability of systems. - Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. - Assist in requirements gathering with end users to clearly define information needs and translate those requirements into technical specifications - Participate in change management, Disaster recovery and production Support operations. - coordinate technical Support and software upgrades with in-house staff and outside vendors to ensure all applications are performing effectively. Essential Functions -Design, develop, and maintain software applications for the healthcare business requirements using ETL/SQL Code. -Lead requirements gathering from stakeholders and translate them into technical specifications. --Deliver high quality, efficient solutions to meet technical standards and industry best practices. -Oversee completion of and be accountable for finalized solution documentation and technical specifications. -Oversee testing and debugging of applications to ensure that they are free of errors. -Analyze effectiveness of existing technical and business solutions; develop and implement strategies to improve those solutions. -Stay up-to-date on the latest trends in healthcare technology; incorporate trends into projects. -Research technical issues and system maintenance methodologies. -Participate in team design sessions and contribute options and solutions Produce and support product documentation. -Participate in ETL Quality circle discussions to explore, discuss, and arrive at efficient solutions and best practices. Education Bachelor's Degree Information Systems preferred Licenses and Credentials Experience experience in the development, support or operation of software applications, preferably in a healthcare setting 3-5 years preferred Knowledge, Skills and Abilities - Experience with the development, support, or operation of software applications in a healthcare setting. - Knowledge of SQL Server and Integration Services - Knowledge of the workflows and operations supported by the software application(s). - Strong oral and written communication skills. - Demonstrated analytic and problem-solving skills. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Knowledge of Microsoft Office 365 and other popular office productivity solutions. Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.