Program Manager - Operations

Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences, so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Field Operations team and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application!

* Primarily responsible for logistics, reporting, and overall support of the Drive
Coordinators, Field Coordinators, and their operators.
* Maintaining communication with Drive Coordinators and Field Coordinators to ensure
they are tracking collection progress, and ensuring that crews have the necessary
resources for hotels, storage, flights, and any other logistical needs for the job.
* Assisting Drive Coordinators and Field Coordinators with daily scheduling, including
operator transfers, breaks, and planned time off, to optimize operational efficiency.
* Advising Drive Coordinators and Field Coordinators on handling personnel issues,
accidents, and technical challenges that may arise during operations.
* Strategic management of team movements within assigned region(s), coordinating
closely with Drive Coordinators and Field Coordinators to ensure smooth operations and
timely execution.
* Collaborating with suppliers and external stakeholders, maintaining direct
communication with supplier leadership to update field status, address challenges, and
implement necessary changes in real-time.
* Providing accurate and timely reporting on collection efforts, ensuring that all
stakeholders are informed of progress and any potential issues.
* Monitoring and improving team performance, identifying areas for optimization and
providing support to improve operational processes.
* Ensuring adherence to safety standards and regulatory requirements, proactively
addressing any safety concerns or issues that may arise on-site.
* Conducting periodic reviews and feedback sessions with Drive Coordinators and Field
Coordinators to ensure alignment with project objectives and continuous improvement.
* Managing emergency situations, including logistical challenges or unplanned changes,
ensuring the teams are prepared and responding effectively to minimize disruptions.

The hourly rate for this position is $75,000 - $80,290 per year, dependent on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Applications are accepted on an ongoing basis.

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.