Ambassador [Nintendo New York]

Nintendo of America Inc.
paid time off, 401(k)
United States, New York, New York
May 07, 2025
Nintendo of America Inc. About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario, Donkey Kong, The Legend of Zelda, Metroid, Pokemon, Animal Crossing, Pikmin and Splatoon, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System more than 30 years ago, through today and into the future, Nintendo's continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/. Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. DESCRIPTION OF DUTIES Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues. Cross-sells merchandise, recommending products to anticipate and meet customer needs. Promptly and accurately processes all point of sale transactions. Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs. Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization. Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays. Supports daily accurate record keeping through focused cycle count procedures and product counts. Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude. Assists with product events including line management, product demonstrations, and sales processing. Occasionally represents Nintendo at off-site consumer events. Maintains area inventory including performing cycle-counts and ordering products and supplies. Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room. Maintains departmental lists, databases, customer profiles, and resource materials. Creates, updates, and maintains departmental process & training documents. Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.). Compiles and prepares daily and month-end reporting. SUMMARY OF REQUIREMENTS Minimum of one year of related retail experience. Previous retail experience, preferably at a high volume or flagship location. Ability and willingness to develop game knowledge and experience. Ability to perform routine display repair/maintenance. Accurate cash and inventory control experience. High school diploma or equivalent. Valid driver license and insurance. This position includes a base pay range of $21.71 - $29.84 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. #LI-Onsite