Lead Quality Management Coordinator

Position Purpose:

Responsible for developing and maintaining applicable Quality Management System (QMS) registrations at the subsidiary or organization level. Provides direction and guidance for implementing and improving the QMS. Responsible for related education, communications, and support activities, including auditing activities.

This position requires a security clearance, which requires U.S. Citizenship to obtain.

What You'll Do:

• Provides support and education for all areas in the subsidiary or company implementing and maintaining the quality management system certification. This includes overseeing improvement activities (related to ISO 9001 or CMMI) and management review activities.
• Provides internal and external auditing support for all functional areas and provides appropriate management feedback on audit results. Ensures that all audit findings are corrected and implemented within established timeframe.
• Updates and maintains the ISO 9001 and quality management documentation as the document control administrator. Develops, maintain files, records, and documentation in accordance with certification standards.
• Develops and facilitates organization level training. This includes the analysis, design, delivery, evaluation, and maintenance required to manage the on-going execution of the organization's training program.

To Qualify for This Position, You Will Need:

Required Education:

• Bachelor's Degree
• Or an additional 4 years of job related work experience
• Or an Associate's and 2 additional years job related work experience.

Required Work Experience:

• 4 years working in quality management systems development and implementation, including: 1 year auditing in accordance with ISO9000, TQM, Six Sigma, CMMI, or Baldridge criteria standards.

Required Skills and Abilities:

• Strong organization, judgment, customer service, persuasion, and communication skills.
• Knowledge of the ISO 9000 system elements and/or Total Quality Management (TQM).
• Ability to use software applications to develop training materials.

Software and Other Tools:

• Microsoft Office

We Prefer That You Have:

Preferred Work Experience:

• A minimum of 10 years auditing experience (ISO or CMMI)
• Experience with Computer Based Training platforms
• ISO 9001 Lead Auditor certification

Preferred Education:

• Bachelor's Degree - quality management focus

Preferred Skills and Abilities:

• Excellent presentation skills.
• Strong analytical skills.
• Computer systems support knowledge.
• Knowledge of mathematical or statistical concepts and the ability to use complex mathematical calculations.

Work Environment: Typical office environment.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:

* 401(k) retirement savings plan with company match

* Subsidized health plans and free vision coverage

* Life insurance

* Paid annual leave - the longer you work here, the more you earn

* Nine paid holidays

* On-site cafeterias and fitness centers in major locations

* Wellness programs and a healthy lifestyle premium discount

* Tuition assistance

* Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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