Benefits & Leave Administrator - HR

Baptist Health Care
United States, Florida, Pensacola
May 22, 2025
Job Description The Leave Administrator will manage all leave of absence processes and provide support and guidance in the development and effective administration of the programs, policies, and procedures. This position is responsible for responding to employee inquiries in a timely, accurate, and effective manner. The position is responsible for documenting and communicating any necessary actions to the appropriate party(s) and updating HR, talent relations and management, as necessary. This position follows all established procedures to provide a high level of customer service to all inquiries. The position will handle sensitive or complex processes, and work closely with subject matter experts, as appropriate. This position will also concentrate a portion of their time on the continued improvement of leave of absence processes, utilizing and leveraging automation and technology. Responsibilities What you will do Administers and manages the leave of absence programs and processes. Interprets FMLA, STD, LTD, workers compensation, and ADAAA plans, programs, policies and procedures for employees and provides advice and recommendation for remediation of escalated issues and plan / process improvements. Conducts billing reconciliation and processes, tracks, and invoices benefit premium payments to all employees on a continuous leave of absence. Follows up with department representatives as necessary to ensure resolution of problems involving incomplete, inaccurate, or non-compliant documentation. Completes human resources related transactions utilizing various systems: HRIS, Employee Relations case management system, and vendor systems as required. Maintains and updates documentation tracking systems and databases; ensures proper recording, approval, and filing/disposal of all documents received in accordance with established policies and procedural guidelines. Analyzes LOA programs and plans from a variety of HR disciplines to optimize and re-engineer for streamlined effectiveness and reduce administrative burden. Qualifications Minimum Work Experience: Two years previous experience working in human resources or insurance or benefits administration, or related field required. Minimum Education: High school diploma or equivalent, required. Associate or bachelor's degree in business administration, human resources, or related field, preferred. About Us Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.