New

Director of Operations for the Pediatric Mental Health Institute

Children's Hospital Colorado
$64.70 to $107.84
vision insurance, parental leave, paid time off, 403(b)
United States, Colorado, Aurora
Apr 26, 2025
Apply for Job Job ID 92964 Location Aurora, Colorado Full/Part Time Full-Time Regular/Temporary Regular Add to Favorite Jobs Why Work at Children's.... Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation's top 10 pediatric hospitals by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors. A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different. Job Overview The Director of Operations leads business operations for the Pediatric Mental Health Institute at Children's Hospital Colorado. The role leads system integration of mental health services and alignment with system of care standard operating procedures. Optimizes the flow of patients, allocates and maximizes use of scarce resources. Develops data systems to drive operational effectiveness, continuous improvement and champions change initiatives. The Director leads implementation of multi-year strategic plans through translation to daily operating priorities. Key Responsibilities: Lead system integration of mental health services to align enterprise-wide standards for people, process and technology Optimize the flow of patients to services and maximize use of scarce resources Develop data systems to analyze and proactively identify solutions to match supply and demand, to optimize resource productivity and translate data into actionable plans Operationalize efforts to achieve strategic and operational goals in service, quality, safety, finance, growth, and people. Implement experience initiatives and addresses escalations, resolution and lead improvement work to address root causes. Support policy and procedure development Manage space, equipment, and supply allocation to ensure effective operations and manages tripwires to proactively identify solutions, including facility and capital investment recommendations Essential Functions: Develops strategic plans, annual goals and performance metrics for one or more departments or units. Collaborates with other stakeholders and internal service providers to develop and implement plans for aligning operations to organizational vision and strategy. Serves as a champion of enterprise-wide culture, including influencing culture change to support operational objectives. Participates in leadership activities that contribute to the achievement of goals and objectives and evaluates operational performance. Reviews and approves changes to internal processes and leads the implementation of process improvement. Reviews and approves customer service standards and addresses escalations as necessary. Manages communications to the enterprise on strategy, projects, initiatives and other activities related to operational area. Fosters and maintains effective working relationships with peers across the enterprise, in addition to with external service providers and stakeholders. Oversees the preparation, analysis, monitoring and communication of operational reporting. Determines necessary space, equipment, supplies and support systems to ensure effective functioning of operations. Assigns and reviews annual goals and provides development opportunities for team leaders and team members. Evaluates performance of assigned team leaders and team members and provides continuous feedback. Accountable for managing entire employee lifecycle of team, including hiring, development, performance management, discipline and termination. Accountable for financial management, including, but not limited to, managing and monitoring budgets and expenditures throughout the fiscal year. Manages, directs, and allocates resources to oversee effective and efficient operations. Accountable for ensuring compliance with any relevant federal, state and local laws, rules and regulations. Manages process improvement and quality assurance activities. Provides project management leadership by creating charters (when applicable), timelines, milestones, and goals and objectives for projects and programs. Keeps projects on time and on task. Engages appropriate leadership in project management process and works to achieve active buy-in from stakeholders. MINIMUM QUALIFICATIONS Education: Bachelor's degree in health care administration, business/management, finance, nursing, or a directly related field is required. Experience: Minimum of five (5) years of experience directing and managing the business operations of one or more functions in a complex health care environment plus three (3) years of leadership experience. Equivalency: Minimum of eleven (11) years of experience directing and managing the business operations of one or more functions in a complex health care environment, including leadership experience. Audio-Visual: Color Discrimination: Fair Audio-Visual: Depth Perception: Fair Audio-Visual: Far Vision: Good Audio-Visual: Hearing: Good Audio-Visual: Near Vision: Good Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation) Weight Lifted/Force Exerted: Up to 50 pounds: Up to 1/3 of time WORK ENVIRONMENT Mental and Emotional Requirements: Independent discretion/decision making. Mental and Emotional Requirements: Makes decisions under pressure. Mental and Emotional Requirements: Manages stress appropriately. Mental and Emotional Requirements: Works with others effectively. Mental Stress: multi-tasking, meeting deadlines, prioritizing. Equal Employment Opportunity It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information. Salary Information Annual Salary Range (Based on 40 hours worked per week): $134,579.79 to $224,299.64 Hourly Salary Range: $64.70 to $107.84 Benefits Information Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development resources to help you advance and grow. As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.