Director of Risk Management

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Summary
Reporting to the SVP and General Counsel, provide strategic oversight for the development, controls, and mitigation strategies related to risk management. Provide managerial, administrative, and legal support in achieving FHCSD goals and objectives related to risk management.

Job Description

Job Roles

• Effectively maintain Workplace Violence Prevention Plan and proactively look for improved preventative measures to reduce risk.
• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Identify potential risks for patients and staff through monitoring the risk assessment process in gathering data via ongoing discussions and meetings with front line and management staff.
• Ensure effective system for reporting, tracking, and analyzing data for continuous improvement and risk mitigation.
• Monitor appropriate follow-through on Incident Reports (IR) both employee and general.
• Participate in Clinical Outcomes Program and work toward meeting organizational targets for all established metrics.
• Develop and build long-term plans for improving and maximizing safety, effectiveness and efficiency.
• Educate and inspire best practice by effectively working with management, VP, Regulatory and Clinical Compliance.
• Provide directives related to developing, reviewing, and conducting analyses related to strategies to maximize safety, effectiveness, and efficiency.
• Point of contact in the development of policies, procedures, and processes that reduce and/or mitigate FHCSD potential risk management exposures.
• Analyze, aggregate, and report key risks, controls, and mitigation strategies.
• Implement measures to prevent and minimize losses due to accidents, injuries and other incidents.
• Establish standard processes for data tracking, and relevant policy deadlines.
• As subject matter expert, advise leadership and management on the mitigation of strategic, operational and compliance/legal risks.
• Evaluate and implement upgraded technology (Workday) platform.
• Evaluate information related to any aspect of healthcare services that may expose FHCSD to risks related to safety issues that impact financial factors.
• Effectively conduct analyses in working to reduce facility risks in promoting patient safety.
• Responsible for ad hoc issues that may arise related to risk management.
• Perform other duties as assigned.

Education/Certifications/Licenses/Registrations

• Bachelor's degree required, Master's degree preferred (MPH, MBA, RN or closed related/applicable).
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Certified Risk Management Professional (RIMS-CRMP or CRM) highly preferred.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver's license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

• 5 years of related experience within a healthcare environment required.
• Thorough understanding of risk management methodologies, and risk assessment techniques.
• Strong understanding of relevant laws, regulations, and industry standards related to risk management.
• Knowledge of compliance and legal practices and techniques, including performance management and employee development.
• Exceptional organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
• Demonstrated strong analytical and effective problem-solving skills.
• Knowledge of standard concepts, practices, and procedures related to risk minimization, safety-related systems, and/or insurance provisions.
• Demonstrated ability to work with a diverse group of people and operational units.
• Proactively and consistently apply regulatory requirements to ensure compliance.
• Adept at applying technical expertise, experience, and judgment to plan and accomplish goals.
• Maintain confidentiality of work-related information and materials.
• Demonstrated proficiency using standard office software applications.
• Demonstrated excellent written communication and interpersonal skills, with ability to work and interact effectively with all levels of the organization.

Rewards:

• Annual Salary of $110,000-$150,000
• Medical/Dental/Vision/FSA/Life Insurance
• Retirement plan with 50% employer match
• Health Saving Accounts, and Child Care Assistance Program
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Employee Discounts and Wellness Programs

#IndAdmin

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)