Tour Guide Specialist

22nd Century Technologies, Inc.
Pay Rate: $22/hour on W2 witho
United States, Washington, Mukilteo
Apr 24, 2025
Job Title: Tour Guide Specialist Location: Mukilteo, WA 98275 Duration: 6 months assignment with possible extension Shift Schedule: 1st shift 8:00 am - 6:00 pm 33-40 hours/week Thursday-Monday Pay Rate: $22/hour on W2 without benefits Job Description: Proficient with ticket sales and point-of-sale systems for transactions. Provides visitor orientation, including locker assistance and directions to amenities and other services and local attractions. Greets large groups, verifies IDs, and ensures smooth group visits. Follows financial procedures for ticketing and sales transactions. Answers incoming calls; operates telephone and intercom equipment proficiently. Learns and shares exhibit and gallery content, facilitating interactive experiences with visitors and groups. Assists with resolving tour schedule conflicts and handling guest questions and concerns. May support Public Tour activities as needed. Learns and executes all safety procedures. Proactively identifies and reports safety concerns. Collaborate with colleagues for work and break rotations; complete daily assignments as requested. Available to work a flexible schedule (early, late and mid shifts), including weekends, holidays, and special events. Completes required training as scheduled and participates in team meetings. Other duties as assigned by leadership team members. Experience: Six months' experience working in customer services related position. Six months' experience with technology related to events, exhibits, or POS Proficient with Microsoft Office tools Education/experience: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.).