2025 US Open Hospitality Client Services Representative (Seasonal)

Who We Are

It takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team?

We are seeking Seasonal Hospitality Client Services Representatives to play a valuable part of our team during the 2025 US Open!

The Role

Assist with on-site execution of Luxury Suites and Hospitality Events at the US Open:
• Pick up and distribute client materials to respective spaces throughout the NTC grounds
• Manage pick up and drop offs at NTC loading dock
• Work with Hospitality Office Assistant to track storage room inventory
• Liaison between hospitality and other departments on the grounds as instructed
• Assist with setup and breakdown of hospitality spaces

Who You Are

• Previous similar experience in entertainment/sports/events is preferred
• Customer service experience preferred
• Available to work for the full duration of the US Open tournament and be available days, nights, weekends and extended hours
• Professional demeanor, strong work ethic, positive attitude and ability to work as part of a team as well as independently
• Excellent organizational and time management skills, including strong attention to detail
• Exceptional written and verbal communication skills
• Ability to take and follow direction, remain calm and focused in a fast paced and sometimes stressful environment and problem solve
• Capable of lifting and carrying boxes up to 30 pounds
• Ability to handle sensitive matters with discretion

What We Offer

Compensation: This is a non-exempt position with an hourly rate of $20.00.

Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.

Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.

Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

We strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.