Sr HR Systems Analyst (70004962)

We are seeking a highly skilled and experienced Senior SuccessFactors Analyst to join our HRIS team. In this role, you will be responsible for supporting the implementation, configuration, maintenance, and optimization of our SuccessFactors HCM system. The ideal candidate will have a deep understanding of SuccessFactors modules, excellent problem-solving skills, and the ability to collaborate with cross-functional teams to deliver efficient and scalable HR technology solutions.

System Configuration & Implementation:

• Lead and support the implementation and configuration of SuccessFactors modules (Employee Central, Employee Central Payroll, Performance & Goals, Recruiting, Learning, Compensation, etc.).
• Work with HR and IT teams to define business requirements, map processes, and configure the SuccessFactors platform to meet business needs.

System Maintenance & Support:

• Provide ongoing support for the SuccessFactors platform, including troubleshooting, issue resolution, and user support.
• Monitor system performance and conduct regular system updates and enhancements.
• Work closely with internal stakeholders to understand system issues and recommend solutions.

Reporting & Analytics:

• Develop and maintain custom reports and dashboards using SuccessFactors reporting tools (Ad Hoc Reporting, Online Report Designer, etc.).
• Create insightful data analysis for HR leadership to help guide decision-making processes.
• Generate and distribute key performance indicators (KPIs) and other HR metrics.

Process Improvement:

• Identify opportunities for process improvements and system optimization to enhance user experience and HR operations.
• Collaborate with HR and IT teams to implement automation, reduce manual work, and improve overall efficiency.

Project Management:

• Lead and participate in HRIS projects related to SuccessFactors, ensuring timely delivery and adherence to project timelines.
• Work closely with HR leadership and other stakeholders to ensure alignment on project objectives and goals.

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or equivalent work experience.
• Minimum of 4-6 years of experience working with SuccessFactors HCM, preferably in a functional analyst role.
• Strong understanding of SuccessFactors modules (Employee Central, Employee Central Payroll, Performance & Goals, Recruiting, Compensation, Learning, etc.).
• Experience in implementing and configuring SuccessFactors, including integration with other HR systems.
• Proven ability to write and generate custom reports using SuccessFactors reporting tools.
• Strong knowledge of HR processes and best practices.
• Experience in data migration, system integration, and troubleshooting issues related to HRIS systems.
• Ability to manage multiple priorities.
• Excellent communication skills, both verbal and written, with the ability to interact with stakeholders at all levels of the organization.
• Ability to think critically and solve complex technical and business challenges.

Preferred Qualifications:

• SuccessFactors certification(s) preferred.
• Experience with SuccessFactors integrations with other enterprise systems (SAP, third-party vendors, etc.).
• Knowledge of SAP SuccessFactors Reporting and Analytics tools.
• Familiarity with Agile or Scrum project management methodologies.

Skills & Attributes:

• Strong analytical and problem-solving abilities.
• Attention to detail and ability to manage multiple priorities effectively.
• Ability to work independently as well as part of a collaborative team.
• Customer-focused with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to drive change and process improvement across the organization.