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Director Operations - Executive Offices

Christus Health
United States, Texas, San Marcos
1301 Wonder World Drive (Show on map)
Apr 21, 2025
Description

Summary:

As a member of the Leadership team, this role provides operational support and collaborative leadership, including collaboration in the implementation of the ministry strategic plan and service and program development. The Program Director of Operations is a leadership position that provides operational oversight and accountability for regulatory compliance for an assigned department, and works with Senior Leadership team in the development of strategic growth plans for the facility. This position works in collaboration with hospital leadership and medical staff to maximize service delivery and quality of care. Enterprise accountability is assumed for meeting organizational performance goals, financial metrics and regulatory compliance.

CHRISTUS Santa Rosa Hospital - San Marcos, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. Our staff of more than 700 Associates works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, we have been named The Best Hospital in Hays County in the annual "Best of Hays" publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CHRISTUS Santa Rosa Hospital - San Marcos is a Certified Chest Pain Center and an accredited Primary Stroke Center. We lead the region in da Vinci robotic-assisted surgery and offers a variety of specialty care services including medical imaging, rehabilitation, hospice, women's services and more.

Responsibilities:


  • Provides operational input and suggestions to meet the facilities current and future needs
  • Provides oversight on improving efficiency and patient throughput through participation and/or development of PI specific initiatives
  • Operational support of service lines as directed by Senior Leadership team
  • Participation in providing support in achieving operational metrics (patient experience, physician satisfaction, productivity, financial, and quality)
  • Maintaining regulatory readiness and ensuring compliance with all regulatory agencies
  • Works with facility leaders to provide support in establishing scope of service, goals and development of departmental strategic plans; stays up-to-date on new developments and best practices in the field and incorporates such in the scope of services
  • Promotes individual professional growth and development, supports department-based goals which contribute to the success of the organization; serves as a preceptor, mentor and resource
  • Responsible for the administrative aspects and responsible for initiating and leading integration projects to gain operational efficiencies
  • Foster physician relationships directed at growth, interdisciplinary initiatives, and collaboration to optimize clinical efficiency, financial performance, quality outcomes, and practice growth.
  • Provides effective leadership and stewardship of assigned department(s) by being actively involved in appropriate hospital programs and services
  • Implement ongoing, continuous quality improvement processes throughout the assigned areas, focusing on systems and process improvement
  • Prioritizes and meets deadlines as appropriate
  • Other duties as assigned by Senior Leadership

Requirements:

Education/Skills


  • Bachelor's Degree
  • Master's Degree preferred

Experience


  • 3-5 year's leadership experience in a healthcare setting

Licenses, Registrations, or Certifications


  • License in the medical field of study must remain current and competencies must be maintained if applicable.

Work Type:

Full Time


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