Lead Systems Adminstrator

Job Summary:

Reporting to the Director of Infrastructure, Operations & Cloud, the Systems Administration Lead role is responsible for the planning, design, and operations of the organization's global IT systems infrastructure according to industry best practices, while ensuring highest levels of data integrity and availability across Public, Private and US Government cloud environments. This individual will develop, implement, and oversee policies and procedures to ensure consistent system provisioning, uptime, and adherence to regulatory compliance requirements. The Systems Administration Lead is also responsible for capacity planning, project delivery, performance analysis, and developing disaster recovery plans. This role is responsible for managing a growing global team of System Administrators across multiple time zones (domestic and international).

Essential Functions:

Strategy & Planning

Extensive experience in the configuration, installation, and administration of mission critical systems such as Entra/Active Directory, Microsoft M365 (Commercial) & G365 (Government), Windows & Linux Servers and VDI platforms.
• Proven track record with capacity management in collaboration with business partners and company forecast metrics.
• Proven track record of securing cloud environments to US Federal and State requirements - DoD / CMMC compliance experience preferred.
• Proven experience operating, designing and implementing compliance framework, such as SOX, HIPPA, SOC-2, GDPR and NIST 800.
• Ability to interpret compliance controls and develop technical and operational solutions.
• Ability to report on enterprise-wide system status, performance, utilization, trends and business show-back / charge-back.
• Maintain current knowledge of IT related laws, trends, and issues, including emerging technologies and best practices. Develop strategies and policies to ensure best practice based on regulatory compliance while reducing the enterprise's legal exposure.
• Justify expenditures on enterprise IT solutions through business cases, and ROI/TCO calculations.
• Ability to partner with IT Security team to define, communicate, and ensure adherence to compliance policies and create routines for operational best practices.
• Develop and maintain procedures for change management, availability management, backup management, incident management, and process documentation.

Acquisition & Integration

• Extensive experience in managing IT M&A activities, including discovery, strategizing, planning, integration, migration, troubleshooting, and operationalizing support.
• Ability to integrate Microsoft Entra/AD, M365 tenants, Server & Storage infrastructure, SaaS platforms, VDI and B2B/B2C environments.
• Understanding of IT operational processes & policy to support the merging and augmentation.
• Develop SLA's & KPI's aligned with business objectives and elevated customer experience.

Operational Management

• Ensure IT adherence to service level agreements regarding system allocations, limitations, and availability.
• Experience operating DoD IT system environments, security clearance preferred, USA citizenship required.
• Proven track record of implementing and operating ITIL best practices.
• Develop and deliver training programs to educate employees on best practices and compliance requirements.
• Maintain panoptic view of business and other IT projects, initiatives, and trends to align and develop efficiencies where possible in an effort to develop a continuous improvement methodology.

Required Qualifications:

Knowledge & Experience

• In-depth understanding of Microsoft Active Directory / EntraID design principles and practices.
• Extensive PowerShell knowledge and experience.
• Working knowledge of NIST 800-171 security framework.
• Experience working with Microsoft Unified/Premier Support.
• Solid experience architecting and supporting Windows Server environments.
• Experience with Azure management with in-depth knowledge of Cost Mangement.
• Experience with building and operating VMWare and Hyper-V High-Performance Compute environments.
• Experience with AWS and Google cloud environments.
• Proven experience in developing, operating, and submitting system compliance reports for governing bodies, legal entities, and/or other external authorities.
• Knowledge of applicable data retention practices and laws.

Personal Attributes

• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into issues, standards, and products.
• Strong written, oral, and interpersonal communication skills.
• Ability to present ideas in a business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Team-oriented and skilled in working within a collaborative environment.
  
  

Formal Education & Certification

• 4-year bachelor's degree in engineering, computer science or related IT field
• 7+ years working in the IT industry
• 3+ years in a Lead role

Unique Benefits

Certified as a Great Place to Work, Woolpert is one of the fastest growing architecture, engineering, and geospatial (AEG) companies in the world. With over 60 offices and countless projects around the globe, Woolpert makes a real difference at home and abroad. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Diverse experiences: Work on meaningful projects that improve quality of life around the world.
• Freedom to work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Unlimited vacation: Take time off when it makes sense for you.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more: Choose the benefits that work best for you.

Level up your career with Woolpert. Apply today and join our team to help shape the future of tomorrow!

Why Woolpert?

Woolpert is looking for supportive, goal-oriented, and career-minded individuals who are, or are looking to become, industry leaders in their fields. We blend design excellence with innovative technology and geospatial applications to deliver exceptional value to our clients. When you join us, you'll join a team of experts who are passionate about their work and dedicated to building the next generation of industry leaders. Woolpert embraces progress and innovation, creating limitless opportunities for your career growth.

Our vision: http://woolpert.com/about-us/

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via-email, the internet or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.