Quality Assurance and Engineering Lead

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Quality Assurance and Engineering Lead to join our Tech Communications team in Newport Beach, CA or Omaha, NE office.
This role is hybrid. We believe in empowering our employees to get work done both in and out of the office.

As a Quality Assurance and Engineering Lead you'll move Pacific Life, and your career, forward by leading a team of testers and automation engineers while collaborating with development and product teams. You will fill a new role that sits on a team of fifteen people in the Corporate division supporting CMD technology. Your colleagues will include fellow technology professionals. This role is responsible for ensuring software quality through manual and automated testing.

How you'll help move us forward:

• Lead and mentor a team of QA and QE professionals, fostering a culture of quality.
• Define and implement testing strategies, best practices, and quality standards.
• Oversee manual and exploratory testing, ensuring comprehensive test coverage.
• Manage defect tracking, triage, and resolution processes, working closely with development teams.
• Develop and maintain test automation frameworks for functional, regression, API, and performance testing.
• Drive shift-left and agile testing methodologies, ensuring early defect detection in the development lifecycle.
• Integrate automated tests into CI/CD pipelines (Azure DevOps).

The experience you bring:

• Excellent communication and interpersonal skills. Be a team player as well as a team leader.
• 7+ years of experience in Software Quality Assurance & Quality Engineering.
• 3+ years of experience in a leadership or management role.
• Expertise in manual testing, test case design, and defect management.
• Strong experience with test automation frameworks.
• Experience with CI/CD integration and DevOps practices.
• Proficiency in SQL for data validation and backend testing.
• Strong understanding of Agile methodologies (Scrum, Kanban).

What makes you stand out:
* Life Insurance and Annuites Industry Experience.
* Experience in Customer Communications Management (CCM) and Commissions & Licensing Systems.
* ISTQB or other QA/QE certifications.

You can be who you are.
People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.