- Area of Interest: Laboratory
- FTE/Hours per pay period: 1.0
- Department: Laboratory- West
- Shift: Day shift, 0400-1230 with rotating weekends and holidays
- Job ID: 163620
Overview
Provide efficient and accurate answering, messaging or routing of all incoming telephone traffic to testing department, billing department, medical technical consultant and management. Creating a reliable and professional communication link between UnityPoint Health Des Moines physicians, staff, patients, clients and other referral laboratories. |
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Specimen Processing * Collects and processes specimens by performing phlebotomy collection, labeling, centrifuging, organizing by Laboratory section(s), aliquoting, and storing. Prepares specimens for transport according to Department of Transportation (DOT) and International Air Transport Association (IATA) regulations. Data Entry
* Registers, orders and accessions specimens utilizing the laboratory and hospital information systems by entering and/or verifying patient information. Matches requested tests to Laboratory-offered tests. Follows all UnityPoint Health - Des Moines policies regarding Medicare and Coding compliance. Prioritizes specimens and relays special requests, and all additional information. Staff and Student Development
* Instructs, trains, and evaluates students and new employees. Evaluates training resources for relevance. |
Qualifications
Education: |
High school graduate or equivalent. |
Training as a unit clerk, medical assistant, medical secretary, or phlebotomist is preferred. Coursework in biology and/or chemistry is considered. |
Experience: |
No experience is required. |
Previous employment in a medical setting, in computer operations, and/or customer experience with telephone demands is preferred. |
License(s)/Certification(s): |
None |
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Knowledge/Skills/Abilities: |
Must be able to read, write, and speak fluent English. |
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Other: |
Use of usual and customary equipment used to perform essential functions of the position. |
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UnityPoint Health
$17.06/Hr.-$25.60/Hr.
parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
Apr 12, 2025