Quality Representative

Requisition Id14803

Overview:

The Quality Assurance Division (QAD) at Oak Ridge National Laboratory (ORNL) is seeking qualified candidates for the role of Quality Representative supporting the National Security Sciences Directorate (NSSD). The NSSD Quality Representative works with sponsors, ORNL project/program management, internal customers, suppliers and other quality professionals to develop quality approaches and plans, tools and techniques, quality management systems, project/process improvements, strategic planning and performance metrics, and other quality-related initiatives to support a variety of quality-related needs for nuclear and non-nuclear research and development organizations, projects, programs, and related technical activities within NSSD.This position resides at Oak Ridge National Laboratory (ORNL).

Major Duties/Responsibilities:

• Will be a member of QAD matrixed to NSSD to serve as a quality representative for the NSSD Environment, Safety, Health & Quality (ESH&Q) Team.

• Work closely with NSSD management and staff to ensure appropriate application of quality requirements within programs, projects, and processes.Requirements are specified in ORNL's quality management system and project-specific quality plans.These plans align with DOE Order 414.1D and ISO9001:2015.

• Ability to develop a project specific quality plan if a project requires it

• Provide evidence of ORNL and project specific quality program effectiveness to sponsors and assessors.Will lead or participate in self-assessments and may participate in internal and external assessments

• Support the creation of technical guidelines, procedures, and work documents to ensure quality requirements are met

• Review purchase requisitions, including technical specifications, statements of work, or drawings, then apply appropriate quality clauses to the supplier contract

• May need to complete assessments of suppliers and oversee supplier activities to ensure ORNL quality requirements are met

• Guide staff in the planning and completion of receipt inspection of purchased items, equipment, or services

• Support nonconformance processing and develop corrective actions.May include root cause analysis and lessons learned coordination and tracking

• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS degree.
• A minimum of five years of quality and/or research experience.
• Exceptional teamwork and statistical skills, with attention to detail and precision, are required attributes.
• Strong computer, organizational, and verbal/written communication skills.
• Experience with Root Cause Analysis or other investigation methods.
• Position may require some level of travel.

Preferred Qualifications:

• Knowledge and previous experience in leading quality assurance efforts, in support of technical activities, to meet various quality standards through a risk-based approach.

• A working knowledge and previous experience utilizing recognized quality standards such as ISO 9001, cGMP, NQA-1 or similar.

• Lead auditor experience.

• Software Quality Assurance (SQA) experience.

• Strong computer, organizational, verbal and written communication skills, with the ability to multi-task.

• Strong analytical skills, project management experience, customer service experience, and the ability to interpret, communicate, and implement complex instructions are necessary.

• Existing Q clearance.

Special Requirements:

• Visa sponsorship:Visa sponsorship is not available for this position.

• Q Clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

About ORNL:

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email:ORNLRecruiting@ornl.gov.

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This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.