Admissions Associate

George Washington University

United States, D.C., Washington

Apr 10, 2025

I. JOB OVERVIEW

Job Description Summary:	The GW Office of Undergraduate Admissions is dedicated to guiding thousands of students from around the world through the admissions process each year. The goal of the Office of Undergraduate Admissions is to create a class of students who will pursue academic excellence, thrive in our dynamic environment, and make lasting contributions to GW and the world. The Office of Undergraduate Admissions is seeking an Admissions Associate to provide operational and CRM (Slate) support while engaging in key aspects of admissions, including application review, recruitment, and high-level customer service. This is a great opportunity for someone interested in developing their skills in admissions operations, CRM technology, and student engagement. Key Responsibilities: Customer Service / Counseling Serve as a primary contact for prospective students and families through phone, email, and in-person interactions, providing guidance on application procedures for domestic, international, first-year, and transfer students. Act as a liaison between prospective students and other university offices (e.g., financial aid, academic departments), exercising tact and diplomacy to resolve complex inquiries. Proactively reach out to families to resolve issues related to application review. Direct prospective students and student staff to appropriate resources for resolution of questions and concerns. Application Review & Data Management Review 500+ first-year applications annually, under the supervision of a second reader, and participate in two transfer application review cycles. Assist in the maintenance of the admissions portal and Slate communications, ensuring smooth and accurate applicant communication and updates. Provide application review for 500+ first-year applicants under the supervision of a second reader; Provide application review for transfer applicants in two cycles annually; Provide CRM (Slate) and SIS (Banner) support to improve functionality of portal and email communications and to guarantee the accuracy of student admissions and educational records. Recruitment & Yield Programming Represent GW at local recruitment events (high school visits, college fairs, panels, etc.) throughout the year for students in all phases of the college search process. Participate in on-campus recruitment programs, such as Your GW in the fall, and yield events like Inside GW in April. The position is based on GW's Foggy Bottom campus in Washington, DC. Occasional evening and weekend work is required during high-volume periods. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Experience with Slate, Banner, or other CRM/SIS platforms is desired (training provided). Familiarity with application review processes or prior experience in admissions, higher education, or student services preferred. Problem-solving skills and comfort working with data systems to manage student records and communications. Strong organizational and communication skills with a commitment to customer service. Ability to handle multiple priorities and work both independently and collaboratively. Willingness to travel and work some evenings and weekends during peak times is desired.
Hiring Range	$19.29 - $25.13
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Enrollment Management
Family	Enrollment Services
Sub-Family	Admissions
Stream	Service and Support
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday through Friday, 9:00am to 5:30pm, with occasional nights and weekends. Schedule may vary.
Will this job require the employee to work on site?	Yes
Employee Onsite Status	On-campus (in person)
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013666
Job Open Date:	04/10/2025
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.