Business System Analyst / Analyste des systemes d'affaires

We are looking for an experienced and proactive Business Systems Analyst to join our dynamic team. The ideal candidate will excel in analyzing complex systems, troubleshooting issues effectively under pressure, and collaborating with cross-functional teams to enhance our IT operations. This role involves working closely with business operations and IT development groups to design, develop, and support system improvements.

California Hiring Salary Range: $90,000 - $110,600.00

Actual annual salary offered to a candidate will be based on a number of variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

• Analyze and resolve production issues promptly, ensuring minimal disruption to operations.

• Support and enhance the proprietary ERP system built upon cutting-edge technologies, including troubleshooting, implementing new requirements, and conducting data analysis, with a focus on supply chain, order processing, and manufacturing.

• Contribute to continuous improvement initiatives and deliver new requirements for the TD SYNNEX ERP IT functions.

• Assist in generating and maintaining operational reports and data analysis to support business needs.

• Provide daytime operational support for IT issue resolution.

• Design and detail the specifications for automated systems.

• Collaborate with Business Operations and IT Development teams to advance system development projects.

• Lead or participate in cross-functional projects aimed at addressing business or system challenges.

• Work effectively with offshore teams to coordinate development and support activities.

• Maintain strong business communication and document writing skills to establish and uphold procedural best practices.

• If you were an AI enthusiasm, you have opportunity to work with our global talent AI team to implement AI features into our ERP functionalities

• A Bachelor's degree in Computer Science, Data Science, Statistics, or Management Information Systems is required (a Master's degree is preferred).

• Minimum of 2 years of experience in software development, system analysis, or data analysis.

• Experience with ERP development, particularly in supply chain or manufacturing systems, is a plus.

• Experience with Sybase or MySQL database servers.

• Fluent in Mandarin is a plus.

• Strong analytical and troubleshooting skills, especially under pressure.

• Thorough understanding of the software development life cycle.

• Strong communication skills and the ability to work independently.

• Demonstrated good judgment in defining procedures and practices to determine appropriate actions.

• Proficiency in Java is a plus.

A propos du role :

Nous recherchons un analyste des systemes d'affaires experimente et proactif pour rejoindre notre equipe dynamique. Le candidat ideal excellera dans l'analyse de systemes complexes, la resolution efficace de problemes sous pression, et la collaboration avec des equipes interfonctionnelles pour ameliorer nos operations informatiques. Ce role implique de travailler en etroite collaboration avec les operations commerciales et les groupes de developpement informatique pour concevoir, developper et soutenir les ameliorations des systemes.

Ce que vous ferez :

• Analyser et resoudre rapidement les problemes de production, en veillant a minimiser les perturbations des operations.
• Soutenir et ameliorer le systeme ERP proprietaire base sur des technologies de pointe, y compris le depannage, la mise en uvre de nouvelles exigences et l'analyse des donnees, en mettant l'accent sur la chaine d'approvisionnement, le traitement des commandes et la fabrication.
• Contribuer aux initiatives d'amelioration continue et fournir de nouvelles exigences pour les fonctions informatiques de l'ERP TD Synnex.
• Aider a generer et a maintenir des rapports operationnels et des analyses de donnees pour soutenir les besoins commerciaux.
• Fournir un soutien operationnel pendant la journee pour la resolution des problemes informatiques.
• Concevoir et detailler les specifications pour les systemes automatises.
• Collaborer avec les equipes des operations commerciales et de developpement informatique pour faire progresser les projets de developpement de systemes.
• Diriger ou participer a des projets interfonctionnels visant a resoudre des defis commerciaux ou systemiques.
• Travailler efficacement avec des equipes offshore pour coordonner les activites de developpement et de soutien.
• Maintenir de solides competences en communication commerciale et en redaction de documents pour etablir et maintenir les meilleures pratiques procedurales.
• Si vous etes passionne par l'IA, vous aurez l'opportunite de travailler avec notre equipe mondiale de talents en IA pour mettre en uvre des fonctionnalites d'IA dans nos fonctionnalites ERP.

Ce que nous recherchons :

• Un diplome de baccalaureat en informatique, en science des donnees, en statistiques ou en systemes d'information de gestion est requis (un diplome de maitrise est prefere).
• Un minimum de 2 ans d'experience en developpement de logiciels, en analyse de systemes ou en analyse de donnees.
• Une experience en developpement ERP, en particulier dans les systemes de chaine d'approvisionnement ou de fabrication, est un atout.
• Une experience avec les serveurs de bases de donnees Sybase ou MySQL.
• La maitrise du mandarin est un atout.
• De solides competences analytiques et de depannage, surtout sous pression.
• Une comprehension approfondie du cycle de vie du developpement logiciel.
• De fortes competences en communication et la capacite de travailler de maniere autonome.
• Un bon jugement demontre dans la definition des procedures et des pratiques pour determiner les actions appropriees.
• La maitrise de Java est un atout.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!