Retail Administration Mentor Champaign Market

Position Summary

• Implements corporate retail training programs within Hub/Area
• Reports on individual and service center progress and identifies additional training needs; may assist in developing new training courses associated with the introduction of new products or services.
• In concert with Area Administration:Complete any other service center-specific responsibilities as needed.Responsible for training to overall Service Center operational performance and results.Responsible for training to achieve compliant scores on monthly and quarterly service center audits, including the quarterly Service Center scorecard.Ensure that all associates are exhibiting service excellence through the modeling and coaching of training and delivery service standards and the avoidance of risk.

Knowledge of:

• Strong sales and customer service skills
• Strong oral and written communication skills
• All Service Center's within the Market/Hub

Ability to:

• Make independent decisions regarding service center operations for which there are not always precedents
• Analyze and solve problems that are of a complex nature
• Take reasonable care to prevent loss to the organization
• Perform duties under frequent time pressures
• Travel 50-75% of the time within Hub/Area
• Familiarity with - and support of, mergers and acquisitions as it relates to retail banking

Education and Training:

• Requires 2 or more years of banking or management experience at a financial institution or related business field.
• Up to 50-75% of within Market travel required.
• Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act ("SAFE Act"), all
• Retail Administration Mentors (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry ("NMLS"). If such registration is not active as of the hire date, the Retail Administration Mentor must immediately attain active registration upon employment. Retail Administration Mentors who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.
• Requires knowledge of Microsoft Office.

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $20,30 - $26.70/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

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