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Identity Management Administrator

TEKsystems
$30.00 - $40.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Hampshire, Concord
Apr 07, 2025
Top Skills: 4+ years Windows Active Directory and Azure AD Identity Administration experience 2+ years PowerShell Scripting experience 2+ years Microsoft Exchange Online Support experience 2+ years MS Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensing Exceptional communication skills required as candidate will heavily interact w/technical team and end users for support issues Nice to Haves: 2+ years Networking - DNS, DHCP, IP protocols, troubleshooting access to network resources as it relates to connectivity 1+ years File Access and Recovery - Experience recovering files with VSS and and recovering files from backup 1+ years Information Security 1+ years Documentation Proficiency 37.5 hour work week Job Description: Position requires experience with Microsoft Active Directory, Azure Active Directory, Microsoft Exchange, PowerShell, and M365 Cloud solutions. This position is heavily focused on identity/permissions management and troubleshooting network access. Selected candidate will be doing account builds, processing data access requests, managing tickets, supporting basic email problems, and managing group memberships. Often this will require research and follow up with approvers before implementing requested changes. Creates and maintains user identities; allocates enterprise licenses, administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements. Administers and troubleshoots secure user access to email resources and collaboration platforms for Executive Branch agencies; includes managing email accounts, distribution lists, and other shared mail resources; provides second tier support. Works with and creates PowerShell scripts to provide efficiencies for and optimization of identity management processes. Provides file recovery with Volume Shadow Services and current file backup software. Provides guidance for user self-service of cloud file and email recovery. Develops, maintains, and follows, documentation related to MCS processes, procedures, and standards. Contributes ideas for process and workflow improvement. Monitors and analyzes Help Desk requests; performs initial triage, evaluation, second tier resolution, or transfers requests to a technician as needed. Partners with technicians from other DoIT divisions and bureaus to provide support and solutions. Follows all established DoIT and State policies, standards, and procedures. Skills Identity access management, windows active directory, azure ad identity administration, powershell scripting, microsoft exchange online, ms teams, ms onedrive, Active directory, Access management, Windows, Iam, networking, dns, dhcp, ip protocols, file access, file recovery, information security, documentation proficiency Intermediate Level Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Concord,NH. Application Deadline This position is anticipated to close on Apr 8, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.