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Description
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Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.
This is a grant-funded position. Funding for this position is contingent upon the terms of the grant. This position is funded through September 30, 2029. This is a 52 week position, year-round.
Under the leadership of the Director, Biohealth Career Pathways, the Specialist, Biohealth Career and Academic Planning, provides holistic support and services to guide MATC students in achieving success by creating a career plan that leads the student to graduation and establishes a goal for employment. Collaborates with Biohealth Tech Hub partners, employers, and MATC colleagues to provide support to biohealth students during their enrollment at the institution. Connects students to resources to help resolve barriers to successful program completion. Administers career assessments, facilitates individual and group biohealth career advising sessions, and counsels students on essential functions and technical standards for various biohealth careers. Provides intensive career guidance, helping the student to develop an action plan for being career ready upon graduation.
Supervision received is general in nature using established policies and general objectives often referring to the supervisor for policy clarification or interpretation.
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Characteristic Duties and Responsibilities
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Student Advising: Advises students on opportunities to gain experience through student activities, community service, student employment, research projects, cooperative education, internships, and other opportunities. Interprets various career assessments and counsel students by providing guidance to take initiative to develop career decisions, review transfer/professional school plans, employment plan options, and job-search competencies as well as reviews student academic records, portfolios, and/or CPLE transfer credit and advises accordingly. |
Student Success and Education Planning: Assists in developing a comprehensive plan to assist students in selecting personalized academic programs and experiential opportunities that optimize future educational and employment options. Obtains educational and occupational information for students to support student career and educational planning; develop their understanding of the world of work. |
Career Advising and Job Prep: Provides ongoing career advising to students to develop a full range of career and work possibilities that match student's career goals and workplace/transfer fit. Assists students with job searches consistent with degree program; supports job-search skill development, effective candidate interviewing and presentation skills, and the understanding of the fit between their competencies in contrast with occupational and job requirements; provide encouragement, career mentoring and job counseling. |
Pre-Admission Guidance: Provides pre-admission advising and career advising to students through scheduled appointments and drop-ins with individuals, online/distance resources, group programs, career planning courses, outreach opportunities, special events, information technology, and other available resources in careers and employment. |
Data, Reporting, and Compliance: Maintain directories, databases and web resources for job search as well as collaborate with Pathway team to utilize data identifying students who benefit from services as well as participate in pre-enrollment campaigns and strategies. Use appropriate tools and software to generate and maintain applicable, accurate student reports that are student specific, meeting summaries and tracking notes. Assists in developing and ensuring compliance with policy and procedures manual for career services and assessments. |
Customer Service and Engagement: Ensures delivery of excellent customer service advising, including face-to-face, telephone, on-line communication and web-conferencing. Work with Pathway team to ensure delivery of accurate information of all College services. Collaborates with Pathway Dean to help plan and deliver new student orientations, including oversight of online orientations and success workshops. Researches, develops, and delivers presentations requested for classes and student organizations covering various career topics. |
Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner. |
Collaborative Teamwork and Stakeholder Relationship Management: Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators. |
Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning including participating in College Advising center specific programming |
Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives. |
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Qualifications
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MINIMUM QUALIFICATIONS Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.
Required Education & Experience: Associate's degree and three (3) or more years of related experience that includes customer facing support in an educational, medical, or other health sciences program setting, and/or a related higher education student services area that interfaces with students and addresses their academic needs including broad knowledge of higher education academic programs including technical education, general education and student services. Preferred Education & Experience: Bachelor's degree and two years (2) years of related experience that includes customer facing support in an educational, medical, or other health sciences program setting, and/ or a related higher education student services area that interfaces with students and addresses their academic needs including broad knowledge of higher education academic programs including technical education, general education and student services. One (1) or more years of experience working in a Guided Pathways environment. Required Licensure/Certification: None KNOWLEDGE, SKILLS, & ABILITIES
- Knowledge of academic advising and career development practices and principles.
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- Knowledge of general entry admissions, enrollment, and registration procedures; student support services; offices, and the MATC Student Handbook.
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- Knowledge of MATC programs of study, including general education requirements and prerequisites for academic pathways, transfer, and articulation agreements.
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- Knowledge of workforce education trends, occupations, and career options.
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- Knowledge and understanding of College organization; strategic goals and objectives; and policies and procedures.
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- Ability to identify relevant community resources and external support services and connect students as appropriate.
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- Ability to coordinate events between multiple teams.
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- Ability to engage in active listening, powerful questioning, and effective conversations to facilitate learning and goal achievement.
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- Ability to train a wide variety of stakeholders on software and concepts with varying degrees of complexity.
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- Ability to analyze data and write written reports summarizing results to stakeholders across all levels of the organization.
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- Ability to think critically and employ creative problem-solving solutions to complex problems.
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- Ability to create, structure, and deliver public presentations to a variety of groups.
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- Ability to communicate effectively through both oral and written means.
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- Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
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- Ability to convey an image of professionalism and dedication in work related activities.
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- Ability to work with culturally diverse student and employee populations.
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- Proficiency in the use of computers and software specific to position, including spreadsheets and the Internet.
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- Ability to work successfully with minimal supervision and serve in a leadership role to others.
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- Ability to effectively organize work by establishing workflows, managing multiple projects, and meeting necessary deadlines.
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CORE COMPETENCIES:
- Customer focus
- Action oriented
- Values differences
- Self-development
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- Compassion
- Cultivates innovation
- Optimizes work processes
- Ensures accountability
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- Collaborates
- Interpersonal savvy
- Communicates effectively
- Instills trust
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Supplemental Information
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Start Date: This position supports the STEM Pathway and is available to start immediately. Hours & Location: Up to 40 hours per week, in-person, across multiple campuses. Work is conducted during scheduled course hours, Monday - Friday. Hours vary based on departmental needs. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited. Salary: Salary is determined by years of experience credit and internal salary equity. Salary determination will be only based on years of credited experience that is listed on the job application, please include complete work history. This is a grant-funded position. Funding for this position is contingent upon the terms of the grant. This position is funded through September 30, 2029. Interviews: Selected qualified candidates will be invited to virtually interview for this position on a date to be determined.
EEOC
: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu.
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Milwaukee Area Technical College
$54,842.00 - $68,574.00 Annually
medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, vacation time, paid holidays, sick time, tuition reimbursement, 403(b), retirement plan, pension
Apr 17, 2025