Data Engineer

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Coppell, TX.

Data Engineer

Top Skill Sets Required:

1. Bilingual Korean proficiency
2. Technical support knowledge in product launch environment

Position Description

Under limited supervision, can coordinate and manage service engineering product requirements. This individual will provide technical assistance between the Engineering department, NPI Teams, and HQ Korea for SW or HW technical requirements defined by our customer. In addition, this individual will coordinate any additional technical service issues and RB system issues with the HQ Engineering/System Team to ensure a successful product launch while meeting all deliverables. Interface with major customers and end users to ensure customer satisfaction. Analyze service return rates and trends and plan future requirements. Develop new process and repair strategies for new products. Auditing and training of outsourced repair products to third-party vendors.

Responsibilities

• Develops product inspection, tests, diagnostics, and repair procedures. Identifies and initiates improvements in product testing techniques, tools, and repair processes. Provides product test and repair standards for new products. Works closely with HQ engineering to resolve technical issues and to develop product test and repair modifications.
• Designs and implements production floor plans to maximize production output. Establishes and maintains test equipment within calibration to ensure quality test and repair performance within specification standards.
• Ability to determine necessary resources, and project timelines while communicating project status to all levels of management.
• Gathers repair service data and analyzes repair data for repair rates and trends. Prepares and presents statistical reports and information. Projects and plans future requirements, budgets, and resources.
• Responsible for the establishment of new processes and improving existing processes to improve overall reverse logistics performance.
• Provides guidance, direction, and decision control of RB-MES systems and application enhancements for the repair department. Ensures and recommends enhancements that improve operation efficiency, and provide availability and integrity of critical repair service information and product performance/failure data. Manages systems and information projects against plans and performance expectations.

Requirements:

• Bi-lingual Korean Speaking to communicate effectively with HQ regularly.
• Bachelor's Degree in Engineering, from an accredited college or university, or equivalent work experience in the telecommunications industry.
• Should have a minimum of 2-4 years' experience in project development with 1-2 years' experience in the wireless telecommunications position requiring engineering direct project development experience and long-term customer contact and relationship building.
• Experience in a marketing or sales product management or development department or functional company group developing, compiling, and presenting information on products and services.
• Experience researching and resolving customer technical complaints and issues.
• Previous experience with Mobile or Network Field.
• Develop and maintain excellent working relationships with all assigned levels within and outside the company.
• Plan, organize, and prioritize multiple complex assignments and projects.
• Read and interpret detailed and complex customer requirements.
• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels, especially in logistical or financial areas of clients, prospects, and company HQ.
• Work independently and in a team environment, to achieve personal and team goals and complete assignments within established time frames.
• Easily takes direction and follows up as needed to ensure project completion.
• Use of MS Office (Word, Excel, PowerPoint, and Access).
• Physically make product marketing presentations or demonstrations to customers, and internal and external groups using verbal and graphic communication modes.
• Travel to customer locations, trade shows, etc. requires a maximum of 30% of the time.
• Occasionally work additional hours beyond the normal schedule.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off plus more!

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