Administrative Assistant - Aquatics

Position Summary:

The Administrative Assistant is responsible for providing day-to-day administrative support for the Aquatic Department at the Kroc Center. The Administrative Assistant must have strong organizational skills with a keen eye for detail. She/he must be flexible and able to handle multiple priorities simultaneously, have good judgment, be able to work independently or with little supervision, self-motivated, set priorities and apply excellent time management skills.

Duties and Responsibilities:

• Receive and handle incoming telephone calls and visitors in a friendly and businesslike manner.
• Sort, prioritize and respond to department emails messages.
• Assist with preparing, copying, laminating instructional materials.
• Answer and respond to basic inquiries.
• Gain and maintain relevant knowledge of Aquatic Programming.
• Direct calls to appropriate staff in a timely manner.
• Schedule and maintain private and semi-private aquatic lessons and waitlist.
• Maintain confidentiality.
• Provide routine administrative support and other administrative functions as requested.
• Other duties as assigned.

General Qualifications and Proficiencies:

• High School diploma or GED equivalency required. Two years college education is preferred.
• Minimum of two years of experience in either a secretarial or customer service position.
• Must have excellent computer skills, with extensive working experience of Microsoft Office products.
• Ability to use new software programs with basic training.
• Ability to access, produce and research information from a computer.
• Ability to write routine correspondence.
• Must have command of the English language and possess excellent verbal and written communication skills.
• Customer service mindset.
• Detail oriented and attention to detail.
• Strong organizational skills.
• Thrive in a team-oriented environment.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Excellent telephone skills.
• Proficient typing skills.
• Knowledge of office machines and their operations.
• Knowledge of Salvation Army policies and procedures helpful.

Physical Requirements:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers and reach overhead.
• Ability to operate telephone.
• Ability to operate a desktop or laptop computer and type proficiently.
• Ability to lift up to 25 lbs.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans