Process Executive - Healthcare

Process Executive

A process executive assists members and providers with inquiries, benefits, claims, coverage questions, resolve issues and ensure a positive experience for callers throughout their interactions with the insurance company.

Responsibilities:

* Individuals in this role are responsible for data capture, data validation and updating relevant applications as per the defined process in addition to meeting TAT and maintaining accuracy in day-to-day transaction processing in client/internal applications, process flows.
* They are expected to transcribe information from a variety of sources into a standardized database system using various applications based on certain pre-defined rules.
* They may also be assigned with generation of internal and external reports as applicable in the account.
* Provide highest level of customer satisfaction
* Strive to understand and resolve issues/queries at the first instance
* Maintain the business controls as per the requirement

Requirements:

* HS Diploma

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Salary and Other Compensation:

Applications will be accepted until March 21^st, 2025.

The hourly rate for this position is $14.00 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

* Medical/Dental/Vision/Life Insurance

* Paid holidays plus Paid Time Off

* 401(k) plan and contributions

* Long-term/Short-term Disability

* Paid Parental Leave

* Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.