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IT Support Technician

TEKsystems
$24.00 - $27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Mar 29, 2025
Description We are seeking a detail-oriented and experienced IT Deployment Specialist to join this team in Chicago! Key Responsibilities: * Firmware and Driver Updates: Update camera firmware and drivers on laptops to ensure optimal performance. * Operating System Refresh: Initiate and manage the refresh process to upgrade systems to Windows 11. * Hardware Compatibility: Oversee the rollout of new hardware to ensure compatibility with existing systems. * Scheduling and Coordination: Create and manage schedules for loading updates, ensuring minimal disruption to end users. * Imaging: Perform imaging tasks to prepare laptops for deployment. * User Follow-Up: Communicate with end users to schedule updates and provide follow-up support as needed. Qualifications: * Proven experience in IT deployment and hardware/software updates. * Strong knowledge of Windows operating systems, particularly Windows 11. * Familiarity with firmware and driver updates. * Excellent organizational and time-management skills. * Strong communication skills to coordinate with end users and team members. * Ability to troubleshoot and resolve technical issues efficiently. Preferred Skills: * Experience with large-scale hardware rollouts. * Knowledge of imaging software and techniques. * Previous experience in a similar role within a large organization. Pay and Benefits The pay range for this position is $24.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Apr 4, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.