Transportation Specialist

Under the general supervision of the Director of Grants and Community Engagement the Transportation Specialist will provide transportation services to individuals needing behavioral health care from their homes, hospitals, and other various locations in Wayne County.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Coordinates with the Crisis Traffic Coordinator via text or cell phone before entering the destination and upon leaving for safety and to be redeployed.
• Inspects vehicle to ensure that it is in a clean and operable condition.
• Completes inspection paperwork/checklists.
• Reports the need for service or repair.
• Ensures that vehicles are scheduled for routine maintenance as required.
• Transports clients and DWIHN employees to and from locations.
• Washes and cleans the interior of the vehicle; fuels the vehicle.
• Maintains accurate records of work performed.
• Maps out driving routes ahead of time to determine the most expedient trip.
• Follows all traffic laws.
• Drives defensively to ensure safety.
• Keeps accurate records of gas usage, miles, and other data.
• Maintains DWIHN property (including radio, map books, car seats, etc.).
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of basic Crisis Operations principles and practices.
• Knowledge of basic Mobile Crisis Operations.
• Knowledge of basic vehicle maintenance.
• Knowledge of defensive driving or other advanced driving techniques.

• Planning skills.
• Time Management skills.
• Customer Service skills.
• Communication skills.
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

REQUIRED EXPERIENCE:

• One (1) year of full-time paid professional experience operating a van, shuttle, or commercial vehicle transporting persons or materials with a Chauffeurs or CDL Class A or B license.

REQUIRED LICENSE(S).

A valid State of Michigan Chauffeurs or CDL Class A or B License with a safe and acceptable driving record.

WORKING CONDITIONS:

Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc.

Mobile Crisis Operations is a 24/7 unit. Candidates must be able to work a variety of shifts.

This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer