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Caseworker Intern- Services to Afghan Survivors Impacted by Combat

International Rescue Committee
United States, Arizona, Glendale
4425 West Olive Avenue (Show on map)
Mar 26, 2025
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

SCOPE OF WORK:

The Case Management SASIC Intern on the Safety & Wellness Team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. They will work closely with the program caseworkers and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. As well as learn how to provide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community.

RESPONSIBILITIES: Under the supervision of the Survivors Services Manager and Caseworkers, interns will assist with the following:

  • Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma.

  • Provide direct service to clients through one-on-one interactions (in office and home visits);

  • Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities.

  • Assist clients with connecting to community resources (including food banks, libraries, shelters, etc.);

  • Coordinate individual appointment logistics with health and/or social providers.

  • Provide transportation for client appointments, as needed.

  • Collaborate with IRC staff and community partners to enhance activities and supplement services to clients.

  • Assist with facilitating psycho-social support groups when needed.

  • Research other community resources and continue to expand the resource lists.

  • Document all activities in case notes and send weekly client reports.

  • Input client data in tracking systems.

  • Other relevant program support duties, as assigned.

LEARNING OBJECTIVES:

  • Understand Humanitarian Crisis Response and Recovery

  • Learn Humanitarian Policy and Advocacy

  • Strengthen Cultural Competence in Crisis Response

  • Develop Practical Problem-Solving and Critical Thinking Skills

  • Client Assessment and Case Management

  • Cultural Competence and Ethical Decision-Making

  • Communication Skills

  • Professional Development and Self-Care

  • Community Engagement and Advocacy

REQUIREMENTS:

  • Cultural competency & consideration

  • Excellent written & verbal skills

  • Proficient with Excel & other Microsoft Office applications

  • Self-starter, ability to complete projects with minimal supervision

  • Access to reliable, insured vehicle

  • Interest in public health, social work, or international studies preferred, but not required

  • Computer literacy, data base experience preferred

  • Ability to take initiative and work independently

  • Empathy and open-mindedness across cultural environment

  • Strong organizational skills

  • Must be comfortable working with the LGBTQ community and Asylum Seekers

  • Level One Fingerprint Clearance

  • Ability to pass the IRC background check

Note: This is an unpaid internship, must commit to between 10-15 hours a week for a 3-month minimum. Internship hours can only be completed between Mon- Friday 9- 5 pm.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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