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The Senior Business Relationship Manager - ITS Project Intake is a senior level role responsible for managing, understanding and navigating the relationships with organizational leaders to drive collaborative efforts and produce and compile cross-functional insights that guide strategic and operational decisions. This role partners cross-functionally with Finance, Operations, Strategy, Enterprise Portfolio Management Office and Technology to assemble content and assess opportunities for future growth through program and project prioritization. The SBRM oversees the intake and initial assessment of IT Project requests. Ensuring project requests are well-defined, aligned with organizational goals, and ready for prioritization and resource planning. Strongly Preferred Qualifications:
- Strong understanding of project management and IT Governance frameworks
- Experience using project intake and portfolio management tools (ServiceNow, Smartsheet, Jira or Similar).
- Experience with Healthcare Electronic Medical Record systems (Epic, Cerner or similar)
- Common knowledge of IT systems, solutions, infrastructure and terminology
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Builds and maintains strong relationships with key business stakeholders, acting as a trusted advisor and understanding their strategic objectives and challenges.
Aligns ITS initiatives and projects with the business strategy, ensuring they contribute to the achievement of key goals and priorities.
Leads and oversees the successful delivery of ITS projects, including project planning, monitoring progress, and addressing any issues or roadblocks.
Collaborates with cross-functional teams to ensure the successful implementation of initiatives, facilitating communication and driving alignment.
Identifies opportunities for process improvement and efficiency within the IT function, driving the adoption of best practices and evaluating the effectiveness of initiatives.
Performs other duties as assigned. |
| EDUCATION: |
| Required: Master's degree in business administration, market research, math/statistics or related field of study |
| EXPERIENCE: |
| Required: 11+ years in a healthcare environment and 8+ years in a business relationship role |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
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Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.
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Cone Health
Apr 25, 2025