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DLO Billing Coordinator II

Quest Diagnostics Incorporated
United States, Oklahoma, Oklahoma City
Apr 14, 2025

Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Monday-Friday 8am-4:30pm

This position offers a hybrid work schedule once completely trained. The timeframe for training is dependent on the person.

Essential Functions of Employment with DLO:
* Show up for work, on time & prepared each and every scheduled work day
* Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all tasks and processing that you may be over-qualified to perform
* Maintain a positive and supportive attitude throughout each and every scheduled work day & work as a collaborative team member with your fellow teammates on a daily basis

Main Duties:

  • Proficient in the authorization process is a requirement.
  • Proficient with insurance payers and their specific requirements.
  • Prior knowledge of the billing process.
  • Analyze data to ensure all billing information is complete and accurate.
  • Knowledge of ABN/AWN's.
  • Provide excellent customer service to patients, clients, and insurance companies.
  • Completion of training needed to become signed off on data entry requirements.
  • Learn the billing front end system & become aware of all systems involving the billing function.
  • Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
  • Assisting in special projects.
  • Accurate data entry (alphanumeric) to include typing 50 WPM.
  • Additional responsibilities, as needed.

Required Knowledge:

  • Data entry- accurate and 50 WPM is a requirement.
  • Good computer skills and ability to adapt to using multiple computer systems.
  • Able to take instruction from a variety of sources without adversity.

Required Experience:

  • Excellent communication skills, both verbal and written.
  • Excellent customer service skills.
  • Ability to analyze data.

Special Requirements:

  • Must be able to maintain a professional attitude under heavy workload and in stressful situations.
  • Show up for work, on time and prepared to perform all tasks and process each and every scheduled workday and remain performing those duties throughout the entire assigned work schedule.
  • Perform all tasks and processes assigned by immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes that you may be overqualified to perform. Perform job duties as a collaborative member of the team with positive personal disposition that is supportive of team members.
  • Must be able to work OT, when needed.
  • This will be a hybrid work schedule once completely trained. The timeframe for training is dependent on the person. This position will provide a good work-life balance, when goals are being met.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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