New 
Student Services Analyst
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Avondale | |
 Mar 18, 2025 | |
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Student Services Analyst Job ID: 321182 Location: Estrella Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $51,558.00 - $67,025.00/annually, DOE Grade 114 Work Schedule Schedule is based on the operational needs of the department and EMCC. To best serve the students, department, and college, this position requires physical presence on campus. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Employee Resource Groups: * 10+ Affinity Resource Groups celebrating diversity, promoting inclusion, and supporting employees, students, and the community Job Summary Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst to support Academic Advisement. This position coordinates, administers and implements student academic advisement programs for an assigned Field of Interest (FOI) and/or specialty cohort(s) by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution, and technical assistance. Essential Functions 30% - Provides professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, onboarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress, and satisfactory progress toward certificate/degree using PeopleSoft and other technology. 30% - Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides advice and consultation to students in selection of options best suited to students' goals, interests, and skills. As the primary liaison, connects students with academic and personal resources including tutoring and counseling. Provides ongoing, proactive follow-up to ensure student learning and progress outcomes are met. Monitors student academic progress through a variety of reporting tools. 20% - Facilitates change management activities related to Guided Pathways and the case management approach to program advisement. Provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success. Works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and success. Coordinates with College and District partners to promote programs on campus and within the community. Develops and delivers training and professional development to faculty and staff on topics related to advising; Interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion. 10% - Coordinates projects related to student learning, success, and retention. Implements program outreach, recruitment, and retention efforts. Prepares and presents at new student orientations and information sessions for current and prospective students. Engages in outreach work with student organizations. Designs, develops, maintains, and delivers program resource information, presentations, reports, correspondence, and promotional material. 10% - Researches program opportunities, industry standards, trends, best practices, and emerging technologies. Attends departmental meetings, training sessions, and professional development opportunities. Performs other duties as assigned commensurate to the grade level of the position. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR Associate's degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. Desired Qualifications A. Master's degree or higher. B. One (1) or more years of experience providing academic or career advising, working in student services within a college or university setting. C. One (1) year of experience working in an environment with student services procedures, including admissions and records/registration, or online Student Information System (e.g., PeopleSoft, Banner, etc.), and working with federal and state requirements (e.g., lawful presence/residency determination, FERPA, etc.). D. One (1) year of experience implementing guided pathways integrated student support and academic program selection using fields of interest for specialty populations. E. One (1) year of experience delivering presentations to large groups in a public setting. F. One (1) year of experience tracking cohorts of students and identifying and implementing student success strategies to support persistence, retention, and completion. Special Working Conditions 1. Work hours are typically standard, however there are weekends and evenings that may be required 2. May be required to view a computer monitor for a prolonged period of time 3. This position is required to work 100% on campus. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled Estimated first review on April 1, 2025 Must apply by 11:59 P.M. on March 31, 2025, to be considered If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321182&PostingSeq=1 jeid-15dddc91112fad4fb8f17b25198e63e6 | |