Regional Account Manager

• Come join the LSEG team!

• The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales!

  Role Responsibilities:

  • Demonstrate deep understanding of the customer decision maker's strategies, priorities and needs
  • Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest
  • Build and embed a long term trusted advisor relationship within their accounts
  • Drive growth by expanding Refinitiv footprint within their accounts
  • Focus on maintaining overall customer engagement and expanding and retaining managed net revenue
  • Coordinate all commercial activities within accounts, owning the end to end customer relationship
  • Drive efficiency in account administration (especially for lower value and growth potential accounts)
  • Manage internal and external partners and maintain networks to negotiate and close deals
  • All Account Managers in Emerging and Growth are responsible for revenue retention (primarily), sales, and administration of their accounts

  Qualifications and Experience Required:

  • Strong understanding of customers and their business model and workflows
  • 5 years demonstrated ability with a consistent record of success
  • Industry experience within the customer segment
  • Strong product knowledge
  • Relationship building skills
  • Selling skills (identity, develop and articulate a sophisticated proposition/consultative selling)
  • Strong ability to influence clients
  • Strong collaboration skills, ability to develop and implement a sales plan, ability to use a variety of technology with a high level of proficiency
  • Problem solving--ability to understand, articulate, structure and solve client issues
  • Presentation and interpersonal skills: ability to deliver presentations and communicate at all levels within an organization
  • Ability to collaborate with account team
  • Experience hunting for new business opportunities to grow the revenue
  • Strategic prospecting with creative outreach techniques
  • Proven account management, sales or marketing experience in a customer facing environment required
  • Customer relationship management required throughout all levels within an organization

• Scope of Impact :
  * Leads significant projects, programs and business initiatives, demonstrating creativity and resourcefulness
  * Determines work priorities based on general direction from managers
  * May handle budget for projects or programs within area
  * Contributes to the development of new principles and concepts and Business Unit strategy
  * Provides specialist advice to middle and senior management to resolve complex issues.

Compensation/Benefits Information:

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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