Director, Clinical Solutions | Remote | AirStrip

AirStrip is adding a Director, Clinical Solutions to our team. In this role, you will develop clinical strategies to support both Delivery PMO, Sales and Product Development vision for the Clinical Solutions team to enhance patient outcomes and expand industry market share. As a leader within the Delivery Project Management Office, you will lead building and growing a team of Clinical Consultants (CCs) to support the execution of all AirStrip product implementation. You'll lead the development of clinical relationships with healthcare institutions for net-new prospects and identified expansion opportunities to grow relationships in existing accounts. You'll establish goals and metrics for the clinical consultants, developing department processes and report to the leadership team key metrics that drive business and staff success. You'll work closely with R&D, Product, Marketing, Sales and Delivery PMO to remain current on all Clinical Solutions product offerings in order to successfully educate both our internal and external customers.

Please note, this position requires 75-80% travel. You are regularly traveling Monday-Friday to client locations across the United States, multiple weeks in a row.

Day-to-day activities include, but are not limited to:

• Interface at all levels within a customer's clinical organization and coordinate highly clinical information and unit-based workflow requirements
• Support delivery of clinical programs pre and post-sale to include ADPIE deliverables including clinical assessments, clinical design strategy, user acceptance testing, go-live support and ongoing customer clinical engagements.
• Manage budget, resource allocation and operational efficiency for the Clinical department.
• Hire, coach and direct a team of Clinical Consultants
• Provide emerging customer clinical requirements feedback to Product Management and serve as an active participant on the new product release committee
• Effectively communicate project goals and expectations to team members and stakeholders in a timely and clear fashion
• Develop and maintain clinical learning materials and manage delivery and access of materials.
• Establish key clinical stakeholder relationships
• Develop leading clinical practices and tools for project execution, management, training and support
• Design and present user stories, use cases, site assessments, clinical requirements, and workflow diagrams

Education & Experience Requirements:

• Bachelor's of Science in Nursing
• 10+ years of experience supporting selling activities and service delivery in healthcare software and solutions with a sustained and demonstrable record of success in Digital Health, Healthcare IT, Alarm Management, Clinical Communications and Patient Monitoring
• 5+ years of experience in acute care clinical workflows, including the knowledge to effectively establish credibility and the ability to provide solutions targeting clinical and operational workflow improvements

Required Knowledge, Skills, and Abilities:

• A passion for patient safety and workflow improvement
• A high degree of passion, respect and listening skills
• Previous management experience
• Must possess excellent presentation skills
• Willingness to travel up to 80%
• Ability to work in a team environment that collaborates with multilevel disciplines, including excellent interpersonal and communication skills with the willingness to work with cross functional teams and individuals
• General office technology skills required (MacBook Laptop, Microsoft Applications, MS Teams, Zoom, WebEx)
• Ability to comply with AirStrip regulatory guidelines
• Ability to prioritize and manage time effectively
• Must possess excellent organizational skills to determine workload priorities
• Critical thinking/problem solving. Exercise sound business reasoning to assess issues, make decisions, and overcome challenges

• San Antonio, TX, USA
• Virtual