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Organizational Development/Process Improvement Specialist

Utah State University
$70,000 - $100,000; Commensurate with experience, plus excellent benefits.
United States, Utah, Logan
Mar 15, 2025


Organizational Development/Process Improvement Specialist

Requisition ID: 2025-8909
# of Openings: 1
Location: US-UT-Logan
Category: Human Resources
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Operational Strategy
Department: Human Resources
Advertised Salary: $70,000 - $100,000; Commensurate with experience, plus excellent benefits.

Overview
Come join our high trust, highly engaged and impactful Human Resources team as an Organizational Development and Training Specialist. In this role, you'll play a crucial part in providing programs and initiatives that drive and support the university-wide development strategies. This role will support leadership development through training and coaching, facilitating process improvement and design sessions, analyzing data and make recommendations, and developing strategies to enhance culture and engagement.

If you have experience in training, development and coaching and want to have a direct impact on culture, professional growth, leadership, and team efficiency, then we are anxious to receive your application.

This position will report directly to the Director of Organizational Development and Training and will work closely with the other training team members in Human Resources. This position will be hired as either an Organizational Development and Training Specialist III or IV, based on the candidate's qualifications and experience.

Responsibilities
Leadership Development and Training:
  • Designing and leading leadership development trainings, team development activities, conflict resolution workshops, and Support the implementation and execution of learning programs.

Process Improvement:
  • Lead and facilitate improvement activities which are strategically aligned with the organizational goals using accepted improvement methodologies including measurement, analysis, development of improvement plan, and the reporting of the improvement results.

Complex Change Management:
  • Facilitating major organizational transformations, including managing stakeholder expectations, communicating change effectively, and providing support to employees during transition periods.

Coaching and Development:
  • Providing high-level coaching and mentoring to leaders on leadership behaviors, decision-making, and performance improvement.

Data-Driven Insights:
  • Utilizing data analytics to assess the effectiveness of organizational development initiatives, identify trends, and inform future strategies.

Culture Transformation:
  • Actively shaping and influencing organizational culture to foster a positive work environment that aligns with company values and goals. Support the onboarding program, leadership development program, performance management program, and other HR and/or organizational development initiatives.


Qualifications
Minimum Qualifications:
  • For both levels
    • Bachelor's degree in Human Resources, Business Administration, Organizational Development, Training and Development, or a closely related field of work; or equivalent advanced learning attained through experience required.
  • Organizational Development and Training Specialist III:
    • 5+ years of experience in training and development, process improvement, or human resources or related fields.
  • Organizational Development and Training Specialist IV:
    • 8+ years of experience in training and development, process improvement, or human resources or related fields.

Preferred Qualifications:
  • Master's degree in organizational development, training and development, instructional design, human resources, business administration, education or a closely related field of work.
  • Working knowledge and experience of lean or design thinking.
  • 2+ years of Leadership experience (formal or informal) or leadership coaching experience
  • 2+ years of experience in organizational development facilitation
  • Previous experience working at a university or in higher education

Knowledge, Skills, and Abilities:
  • Design thinking or process improvement
  • Plan, design, implement, and conduct training to a diverse level of management and employees
  • Excellent communication, presentation, and people skills, with the ability to effectively engage and influence stakeholders at all levels
  • Use reason and de-escalation skills to manage difficult or emotional situations
  • Ability to maintain strict confidentiality
  • Knowledge of learning management systems (e.g. Absorb)
  • Experience with basic data analysis
  • Knowledge of DISC, Strengths Finders, or other assessments
  • Knowledge of change management models (e.g. ADKAR)


Required Documents
Along with the online application, please attach:
  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
  2. Name and contact information for 3 professional references to be entered into Candidate Profile
  3. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary
$70,000 - $100,000; Commensurate with experience, plus excellent benefits.

ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights
Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu .

*updated 02/2025

https://careers-usu.icims.com/jobs/8909/organizational-development-process-improvement-specialist/job?in_iframe=1

Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


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