PC Support Tech

Alutiiq, LLC
$115,000.00 - $125,000.00 / yr
life insurance, 401(k)
United States, D.C., Washington
Apr 12, 2025
Taxable Entity MCCALLIE ASSOCIATES INC Job Title PC Support Tech Location DC Washington Pentagon USAF - Washington, DC 20330 US (Primary) Category IT and Computer Related Job Type Full-time Typical Pay/Range $115,000.00 to $125,000.00 annually Education High School Diploma or GED Travel Security Clearance Required: TS POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS): We are seeking a PC Support Tech to provide comprehensive IT support across Department of Defense or Government Agency Enterprise NIPR and SIPR Networks. The PC Support Tech will be responsible for diagnosing and resolving hardware, software, and network issues, as well as ensuring users are proficient with basic system operations. This position requires hands-on experience with a variety of IT support tasks and the ability to manage and transport equipment as needed. . REQUIRED QUALIFICATIONS AND EXPERIENCE: Requirements: Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network-Experience in backup, recover and data restoration from workstations for customers during upgrades or when problem with the system is diagnosed Demonstrated experience simulating user problems to resolve operating difficulties-The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation. The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation. Effectively use approved diagnostic tools to diagnose network connectivity issue as well as image, copy and configure systems for deployment. Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripheral The ability to lift, push and transport equipment weighing up to 50 pounds Required DoD 8570 Level IIIT Certifications A+ AND Security+ AND- Microsoft 365 Certified Modern Desktop Administrator Associate Certification BELOW IS PREFERRED: Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) certification preferred Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status"). The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.