Senior Product Manager, VISA Risk Platform

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

If you come from a product management background and are looking for an exciting opportunity, want to take products from ideation all the way through to a live service, work with top experts on cutting-edge AI and technologies, while working directly with clients and keeping a focus on delivery - this is the role for you.

In today's digital era, it is crucial to provide a unique, tailored, secure, and seamless experience to our customers. To accomplish this, we need to utilize real-time advanced decisioning. This is key for tackling large-scale challenges, ranging from real-time fraud prevention to risk assessment and segmentation. Real-time decision-making serves as the backbone of our digital strategy.

Visa is enhancing its Risk and Identity solution suite with the unified Visa Advance Decisioning Platform (VADP). This platform supports new use cases, broadens our reach across all payment types, and explores areas like cybersecurity. Offering comprehensive risk solutions for various payment methods presents promising revenue opportunities. Our goal is to integrate all risk capabilities into a single platform to accelerate the growth of transaction scoring services and pave the way for new payment risk services.

As a member of the Visa Advance Decisioning Platform (VADP) team, you will be part of a group that operates like an incubated start-up. The team takes ideas from concept to launch, utilizing Visa's extensive global infrastructure, technology, and expertise in global payments.

As a Senior Product Manager you will be responsible for:

Product Development and Strategy:

1. Understand Client Needs: Understand the needs of Visa clients, products, and services, and learn how they use the Visa Advance Decisioning Platform.
2. Drive Product Development: Drive product development by setting the pace, prioritizing ruthlessly, and unblocking execution.
3. Execute Platform Vision: Execute the platform vision, strategy, and roadmap of the VADP platform.
4. Feature Writing and Prioritization:Write detailed feature requirements, create Product Requirement Documents (PRDs), and prioritize features to align with business goals and user needs.
5. Innovation: Design new fraud detection methods and tools and monitor the data to build a robust fraud detection and prevention system.

Platform Design and Execution:

1. Lead Platform Design: Lead the design and execution of the VADP Platform suite, including managing end-to-end execution.
2. Develop Platform Capabilities: Develop high-quality, resilient, scalable, and reusable platform capabilities.
3. Provide Business Input: Provide business input and participate in design and technology discussions.
4. Cross-functional Collaboration: Work closely with product designers, data analysts, and engineering teams to define detailed product specifications, review technical capabilities, prioritize projects, and create & steer platform roadmap.
5. Build Platform Capabilities:Craft platform-level capabilities that can scale rapidly to meet the demands of multiple customers, creating requirements and designing solutions in a generic, reusable manner.

Client Engagement and Leadership:

1. Own Product Delivery: Own the end-to-end delivery of our product, from project scoping to execution and final delivery, including proper documentation.
2. Present to Clients and Leadership: Present findings, results, and value propositions to clients and executive leadership.
3. Build Intelligence Products: Build best-in-class decisioning platform using next-gen technologies that will help to make decisions like Fraud.
4. Influence: Fostering positive relationships with colleagues and influencing across organizational boundaries in a highly matrixed and distributed organization, with clients, and partners.

Metrics and Performance Tracking:

1. Monitor and Analyze Metrics: Define, monitor, and analyze OKRs to measure the success of the platform and make data-driven decisions.
2. Continuous Improvement: Implement feedback loops to continuously improve platform features and performance based on user feedback and data insights.

This is a hybrid position. Expectation of 3 days in office will be confirmed by the Hiring Manager.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Strong background in product management within the Financial Services sector, including demonstrated client-facing delivery experience.
• Prior experience in Technology Platforms, Financial Crime, or Payments is highly preferred.
• Proven track record of success in fast-paced, agile environments with stringent deadlines.
• Passionate about innovating and delivering unique products and exceptional user experiences.
• Excellent interpersonal skills with the ability to effectively interface across various levels, regions, cultures, and languages. Skilled at engaging successfully with both specialist teams and broader business partners.
• Strong aptitude for analyzing complex data and information, deriving insights, Experience with Cloud and AI technologies is preferred. Familiarity with contemporary technologies such as containerization (e.g., Kubernetes), messaging systems (e.g., Kafka), artificial intelligence/machine learning (AI/ML), generative AI, and public cloud platforms is advantageous.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,200.00 to 197,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.