Director, Online Communities

the critical role of insights and how they are leveraged to support our clients. You will oversee and

support online community teams across the US and be part of the senior management team driving the

future of the practice.

What you can expect to be doing:

Drive commercial growth by maintaining strong relationships with Ipsos business development leads across the organization to drive both internal and external sales opportunities, leading proposal strategy and development and guiding sales to close. Includes leading development of annual business plans focusing on key client and sector growth and retention strategies.

Act as a subject-matter expert in community-based research - develop a thorough working knowledge of qualitative and quantitative research principles and methodologies, and how to best leverage them in an integrated, multimedia, digital environment. Be an active voice in the external market.

Lead a client services team of online community researchers responsible for the successful delivery of key client programs ensuring they have the guidance, mentorship and training to consistently meet and exceed our clients' expectations.

Be a trusted advisor with our clients, providing strategic guidance and proactive counsel and establishing deep relationships that successfully address key business issues and needs.

This might be the job for you if you have:

Fluent in written and spoken English

Minimum of 8+ years of relevant business experience (marketing/market research), including experience in digital

Must be willing to travel, up to 20%

Demonstrated success in developing deep, lasting relationships with senior-level clients (research, marketing, C-suite)

Client service and business building with a background in strong strategic thinking and creative problem solving

Excellent written and verbal communication skills in addition to well-developed interpersonal and presentation skills are necessary

Strong team leadership skills with experience in mentoring and/or managing others.

Background leading/inspiring teams that work collaboratively with a diverse group

Ability to manage multiple priorities simultaneously

Superior organizational skills and unflagging attention to detail

Comfortable managing a demanding and multi-faceted workload

Experience in supplier-side marketing or market research a plus

Understanding or experience with online communities a plus

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $100,000 to $110,000 Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:
Why Work at Ipsos | US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.