Process Coordinator

TEKsystems
$20.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Plano
Mar 13, 2025
Job Title: Process Coordinator Workplace Type: On-site Worksite Location: Plano, Texas, 75024, United States Job Category: * Processing Coordinator * Construction Administrator * Wrangler * Senior Customer Success Leader Pay: $25 per hour Job Description: We are seeking a Process Coordinator to support various business processes in marketing, customer support, and mobility operations. Responsibilities include: * Documenting operating procedures for call center agents * Knowledge management * Supporting vehicle onboarding activities (title management, inventory management, vendor coordination) * Data analysis Process & Operations Management: * Manage general business processes * Oversee the license and title process, track registration status, manage vehicle registration renewals, and support the vehicle remarketing process * Provide support to stakeholder inquiries * Assist with data gathering and analytics Knowledge Management: * Support the Marketing and Customer Experience Manager in developing standardized templates for customer service agents * Create, publish, and manage documents such as operational procedures, job aids, and reference guides Additional Skills & Qualifications: * At least 3 years of process management or equivalent experience * Experience creating standard operating procedures or similar documentation * Highly skilled with MS Excel and PowerPoint * Experience facilitating meetings Preferred Qualifications: * Fleet management experience * Experience working with call center agents Employee Value Proposition (EVP): Join a collaborative and respectful environment where you can dream and do. As part of a globally admired brand, you'll help lead the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us. Placement Type: Contract Duration: 52 weeks Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Plano,TX. Application Deadline This position is anticipated to close on Mar 26, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.