Position Information
| Posting date |
03/12/2025 |
| Closing date |
|
| Open Until Filled |
Yes |
| Position Number |
1125664 |
| Position Title |
Moosilauke Ravine Lodge Manager |
| Hiring Range Minimum |
$68,000 |
| Hiring Range Maximum |
$72,000 |
| Union Type |
Not a Union Position |
| SEIU Level |
Not an SEIU Position |
| FLSA Status |
Exempt |
| Employment Category |
Regular Full Time |
| Scheduled Months per Year |
12 |
| Scheduled Hours per Week |
40 |
| Schedule |
This position will live at the Lodge during active seasons (Spring-Fall) and then would need to be close to campus during the Lodge's closed Winter season. |
| Location of Position |
Hanover, NH
Outdoor Programs is based in Robinson Hall.
This position will live at the Lodge during active seasons (Spring-Fall) and then would need to be close to campus during the Lodge's closed Winter season. |
| Remote Work Eligibility? |
Onsite only |
| Is this a term position? |
No |
| If yes, length of term in months. |
|
| Is this a grant funded position? |
No |
| Position Purpose |
To manage year-round operations and programming activities at the Moosilauke Ravine Lodge, bunkhouses, and mountain property. This position is responsible for promoting a positive experience for guests though excellent meals, accommodations, instruction, customer service, outdoor programming, and advancing the educational objectives of Dartmouth Outdoor Programs and Dartmouth College; hiring and training staff; overseeing the budget and managing expenditures and revenue; promoting sales; coordinating with other Outdoor Programs and College staff to maintain the condition of the facilities; managing the ordering, upkeep and inventory of supplies and equipment; and implementing appropriate risk management practices. |
| Description |
|
| Required Qualifications - Education and Yrs Exp |
Bachelors or equivalent combination of education and experience |
| Required Qualifications - Skills, Knowledge and Abilities |
- Commitment to diversity and to serving the needs of a diverse population.
- Demonstrated organizational and supervisory skills.
- Proficiency in program design and implementation.
- Ability to communicate effectively with students, faculty, administrators, alumni, and others.
- Must have 2-3 years of experience in outdoor programming, hospitality management, or a related field; or the equivalent experience.
- Teaching experience with a variety of age groups and skill levels.
- Experience with recruiting, training, and managing staff.
- Bachelor's Degree or the equivalent.
- ServSafe manager certification, or the ability to obtain certification within 3 months of hire.
- Wilderness First Responder, or ability to obtain certification within 6 months of hire
|
| Preferred Qualifications |
- Technical expertise in outdoor programming, facility maintenance, cooking, and hospitality services preferred.
- Experience working in backcountry facility preferred.
|
| Department Contact for Recruitment Inquiries |
Katie Colleran |
| Department Contact Phone Number |
Katie.T.Colleran@dartmouth.edu |
| Department Contact for Cover Letter and Title |
Katie Colleran, Director of Outdoor Programs Office |
| Department Contact's Phone Number |
Katie.T.Colleran@dartmouth.edu |
| Equal Opportunity Employer |
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged. |
| Background Check |
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. |
| Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? |
Yes |
| Special Instructions to Applicants |
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
https://policies.dartmouth.edu/policy/tobacco-free-policy
|
| Additional Instructions |
|
| Quick Link |
https://searchjobs.dartmouth.edu/postings/78074 |
Key Accountabilities
| Description |
Lodge Staff Management (20%)
- Recruits crew positions and conducts hiring process for the Lodge season.
- Trains, supervises, evaluates, and assigns work responsibilities and schedules for staff and student employees.
- Anticipates and addresses staffing needs and attends to the general welfare of the Lodge crew, providing a positive and educational work experience.
- Promotes positive relationships with trail and research crews.
- Leads and develops regular staff training and meetings.
- Trains staff in the planning and preparation of meals.
|
| Percentage Of Time |
20 |
| Description |
Lodge Guest Management, Communications, and Programming (20%)
- Serves as primary point of contact for any concerns, questions, and needs.
- Ensures that the Lodge provides a safe, healthy and positive experience for guests and visitors.
- Promotes year-round use of the Lodge and bunkhouses by Dartmouth constituents and the general public.
- Develops and promotes special programs to draw guests to the Lodge and to enhance the Lodge experience.
- Communicates Lodge policies to guests, especially large groups, to ensure clear expectations and smooth logistics.
- Manages effective operation of the reservation system.
- Ensures excellent meals and clean, comfortable accommodations.
- Schedules all internal DOC, Outdoor Programs, and partner events at the Lodge for the upcoming season, coordinates schedules for trail and research crews at the Lodge, and coordinates schedule for First-Year Trips at the Lodge.
|
| Percentage Of Time |
20 |
| Description |
Lodge Financial Management (15%)
- Coordinates with office manager to facilitate staff and student payroll processes.
- Submits timely tax reports, invoices, bills, and other financial documentation to Outdoor Programs.
- Records and distributes crew tips.
- Approves purchase of supplies and arrangements for repairs and services.
- Manages Lodge budget and expenses to enhanced revenues consistent with Lodge mission and office expectations.
|
| Percentage Of Time |
15 |
| Description |
Lodge Facilities and Safety Management (15%)
- Coordinates with Dartmouth staff, contractors, and delivery services to maintain the Lodge and receive supplies.
- Performs and assigns maintenance tasks as needed in order to maintain the physical grounds and buildings at the Lodge and Mt. Moosilauke more broadly.
- Ensures that the Lodge functions at a high level of safety for all guests.
- Coordinates seasonal Lodge opening and closing.
- Coordinates with NH Fish and Game, the Forest Service, and others to complete search and rescue missions for lost or missing hikers.
- Responds to medical emergencies.
- Implements Lodge, OPO, and Dartmouth policies while ensuring compliance with local, state, and other regulations.
|
| Percentage Of Time |
15 |
| Description |
Program Coordinator and Management (15%)
- Plans, advertises, and coordinates, as well as conducts, instructional and recreational programs based at the Moosilauke campus.
- Promotes winter use of Moosilauke campus; supports students and staff in running winter outdoor trips.
- Assists in coordinating other OPO winter outdoor programs for students and Dartmouth community.
- Plans and conducts other Outdoor Programs Office instructional and recreational programs.
- Manages off-season reservations, including individual and exclusive reservations, special events, and Reunions.
- Trains and maintains a list of individuals who are allowed to lead trips to the bunkhouses during the winter season.
|
| Percentage Of Time |
15 |
| Description |
Other Lodge Administrative Management (15%)
- Prepares annual season report on Lodge operations.
- Maintains and updates an Operations manual.
- Trains and oversees staff to implement systems to promote food and kitchen safety.
- Serves as the primary liaison between the Director of Outdoor Programs and the Moosilauke Advisory Committee.
|
| Percentage Of Time |
15 |
-
| -- |
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. |
| -- |
Performs other duties as assigned. |
|
Dartmouth College
remote work
Mar 13, 2025