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Medical Receptionist - Call Center

Quadrant, Inc.
United States, Maryland, Gaithersburg
Mar 11, 2025
Medical Receptionist - Medical Call Center Internal Medicine

Gaithersburg, MD

Pay From: $20 Per Hour


MUST:

1 solid years of medical office private practice experience

Strong scheduling experience

ECW experience a plus

Comfortable working in a high volume call center environment with strong phone experience


Strong experience answering phones and providing customer service support

Experience scheduling procedures

Experience working in primary care a plus

Experience explaining procedures to patients

Acting as a liaison between patients and staff

Strong documentation skills

Experience in a medical call center a plus

Comfortable translating for Spanish speaking patients

Ability to provide current health screens


DUTIES:

The duties of the Medical Call Center Scheduler include but are not limited to the following:


Answer phones and provide customer service support

Schedule procedures

Explain procedures to patients

Act as a liaison between patients and clinical staff

Document and update patient information in EMR

Handle translations for Spanish Speaking candidates


*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
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