Executive Assistant

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

Who we are

Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors.

We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

About the role

As the Executive Assistant, you will be the cornerstone of support for our executive leaders, ensuring their efficiency and effectiveness. You will proactively manage their time, communications, and logistical needs, enabling them to focus on strategic initiatives and drive business results. Your ability to anticipate needs, prioritize tasks, and execute flawlessly will directly impact the executive's productivity and the overall success of the organization. You will represent Quantum Health's leadership in a professional and positive manner both inside and outside of the organization. In most cases, the Executive Assistant will handle confidential information which requires discretion and diplomacy.

What you'll do (Essential Responsibilities)

* Proactively manage and optimize the executive's calendar, ensuring seamless scheduling and preparation for all appointments.

* Efficiently handle all administrative tasks, including travel arrangements, expense reports, and correspondence, minimizing interruptions and maximizing the executive's focus.

* Anticipate and prioritize the executive's needs, ensuring they have all necessary information and resources to operate effectively.

* Serve as a trusted point of contact, managing communications with internal and external stakeholders, including high-level executives and clients.

* Ensure timely and professional responses to inquiries, maintaining positive relationships and representing the executive and the company effectively.

* Draft and prepare accurate and professional documents, including correspondence, summaries, and reports.

* Coordinate and manage all logistical aspects of meetings, events, and travel, ensuring smooth execution and a positive experience for all participants.

* Handle all confidential and sensitive information with the utmost discretion and integrity, adhering to company ethics and policies.

* Demonstrate trustworthy and accountable behavior, ensuring the protection of company and client data.

* All other duties as assigned.

What you'll bring (Qualifications)

* Experience: 5-7+ years of executive administrative experience.

* Education: Bachelor's degree preferred.

* Communication: Exceptional written and verbal communication skills, with a professional and executive presence.

* Organization & Time Management: Proven ability to manage multiple priorities, track progress, and meet deadlines in a fast-paced environment.

* Technical Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), IM/video conferencing (Teams, Zoom), and CRM systems (Salesforce preferred).

* Client & Event Support: Experience coordinating site visits, client events, and related logistics.

* Analytical Skills: Ability to analyze data, summarize trends, and provide insights.

* Confidentiality & Integrity: Demonstrated ability to handle sensitive information with discretion and maintain trust.

* Detail-Oriented: Strong attention to detail and accuracy.

* Adaptability: Ability to perform and supervise complex tasks.

* A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.

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