IT Pro 3-IT Multidiscipline

Position Overview

This role is responsible for the full lifecycle of web design, development, and maintenance at the Institute on Community Integration (ICI). The position ensures the delivery of high-quality, accessible, and user-friendly digital resources that align with university standards and industry best practices. With a focus on agile project management, the role involves prioritizing and coordinating tasks across teams, integrating new technologies, and fostering a collaborative work environment. Additionally, this position serves as a key technical advisor, ensuring compliance with accessibility standards, security protocols, and organizational policies. A strong emphasis is placed on continuous improvement, professional development, and innovation in digital solutions to support ICI's mission.

The University of Minnesota encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a flexible work environment that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. Please note that 100% remote work requires approval prior to offer.

Job Responsibilities

Web Design and Development (30%)

• Build, update, and maintain websites using platforms like Drupal, WordPress, or ICI applications, ensuring functionality across multiple platforms and browsers.
• Collaborate with ICI staff to gather user requirements, test solutions, and manage the lifecycle from development to launch.
• Write and edit code (e.g., JavaScript, PHP, HTML, and CSS) to customize features and ensure compatibility across devices and browsers.
• Test and validate websites for usability, accessibility (WCAG 2.1 AA compliance), and adherence to University guidelines.
• Provide ongoing maintenance, troubleshoot issues, and implement necessary updates for existing websites.

Web Administration and Operations (15%)

• Manage and oversee vendor-provided and University-supported web tools, including Drupal, WordPress, and legacy systems, and coordinate migrations to new platforms.
• Evaluate third-party tools for security, accessibility, and functionality, submitting risk assessments and making recommendations for improvements.
• Monitor access management policies and conduct gap analyses to ensure system efficiency and security.

Agile Process Management (30%)

• Serve as Scrum Master, organizing and leading sprints, managing project backlogs, and ensuring project timelines align with organizational priorities.
• Coordinate with team members to set priorities, resolve challenges, and provide regular updates to the IT Director on project progress and resource needs.
• Foster collaboration within the team to streamline workflows, improve long-term efficiencies, and integrate tools like Salesforce Marketing Cloud.
• Facilitate peer reviews, test new software programs, and evaluate existing digital resources for accessibility and compliance, recommending solutions for non-compliant assets.
• Develop and maintain a centralized digital space to document processes and communicate project updates.

Business Systems Analysis (15%)

• Gather and document project requirements that align with security policies, accessibility standards, and organizational goals.
• Lead testing and validation efforts for new and existing web systems, ensuring compliance with WCAG 2.1 AA standards, code requirements, and University guidelines.
• Oversee GitHub repositories for product development, revisions, and archiving.
• Maintain a knowledge base for ICI staff and end-users, and act as a liaison with the University's Office of Digital Accessibility.
• Provide technical expertise to resolve complex system design or integration issues.

Instructional Design (5%)

• Administer and maintain learning management systems used by ICI.
• Onboard and train internal administrators while serving as a subject matter expert for these systems.

Administration (5%)

• Engage in professional development activities, such as attending trainings, participating in committees, and staying current with industry trends.
• Ensure adherence to University policies and guidelines while representing ICI in web and technology-related forums.

Required Qualifications

• Bachelor's degree and 4 years of related work experience or master's degree plus 2 years of experience or a comparable combination of education, training, and/or experience.
• Demonstrated commitment to advocating for an inclusive environment for all backgrounds and identities.
• Demonstrated experience developing and administering websites within a content management system
• Knowledge and applied experience interpreting and applying Title II DOJ ruling in a university environment
• Experience working within an agile environment

Preferred Qualifications

• Demonstrated experience administering and managing learning management systems, including onboarding internal admins.
• Experience using dominKnow to build and export learning content
• Experience analyzing VPATs for accessibility conformance
• Certified Scrum Master Certificate

About the Department

The Institute on Community Integration (ICI) - is a University Center for Excellence in Developmental Disabilities (UCEDD) - in the College of Education and Human Development at the University of Minnesota. As a UCEDD, it is part of a national network of similar programs in major universities and teaching hospitals nationwide.

ICI improves policies and practices to ensure that all children, youth, and adults with disabilities and those requiring educational support are valued by and contribute to their communities of choice. ICI pushes the edge of inclusion by focusing on policies and practices. ICI's collaborative research, training, and information-sharing ensure that people with disabilities are valued by, included in, and contribute to their communities of choice throughout their lifetime.

College Overview

The College of Education and Human Development (CEHD), the University's third largest college, contributes to a just and sustainable future through engagement with the local and global communities to enhance human learning and development at all stages of life. We know diversity is necessary to do our best work and foster our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment, embracing and celebrating all identities of our students, staff, and faculty. These values are also a moral imperative requiring continuous proactive measures and a firm stance against prejudice, discrimination, and systemic injustice.

Pay Range: The salary range for this position is $98,000 - $103,000. Final salary offers are dependent on the candidate's experience, skills, and internal equity within the department.

Time Appointment: 100% Appointment

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include with application:

• Cover Letter
• Resume
• References
• Proof of Highest Degree
• Writing Sample

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

This position is not eligible for visa sponsorship.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).