Case Manager II

Wherever there is a need in La Crosse County you'll find The Salvation Army. We not only strive to help our community with shelter and food, but to also empower our youth as well. The Salvation Army strives to meet our residents where they are at and to help them in their journey. With everyone who passes through our doors we welcome with arms. We want to be a place that our residents can call home until they are ready for their next steps in life. If you want to help make a difference by serving your community and helping those in need, apply now!

The Case Manager II assesses client needs, abilities and strengths; facilitates development of client case plans and monitoring to determine progress both individually and as a program. Networks with other agencies to identify and collaborate with resource development and delivery.

About the role:

• Assess clients for needs and ability to move toward independence.
• Develop and maintain a case management plan for each client, which includes outcomes to evaluate, client responsibilities and accountability for all associated with the plan.
• Maintain a caseload of transitional clients as assigned.
• Meet with clients to monitor progress regularly, including making home visits. Maintain paper and electronic client records.
• Provide referrals to internal and community-based services through a holistic approach.
• Works with Social Services Department in arranging and conducting group meetings to provide educational opportunities for current residents.
• Manager to ensure lodge services are maintained and properly recorded electronically to ensure monthly statistics are accurate.
• Assist with gathering data for funding purposes.
• Attend in-house committee meetings, community meetings, and boards as assigned by the Social Services Director.
• Responds to after-hours calls from the shelter for emergency issues.

Education: Bachelor's in social work, human services, psychology, sociology, or criminal justice.
Experience: Three years social work experience. Management experience helpful.
Certifications: Valid driver's license with approval to drive from The Salvation Army's insurance. Must obtain the Territorial Caseworker Certification within one year of hire.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.