AR Associate

Who WE Are:

HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLifeoperates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Who YOU Are:

AR Associate is responsible for timely follow up, denial review, corrections and appropriate reimbursement for all claims billed for all insurance payers. AR Associate is knowledgeable in their assign area/financial class. Duties include identifying and possessing working knowledge of claim life cycle in revenue cycle process. Additional responsibility includes identifying contractual write offs, adjustments, trends, and recoupments.

• Follow-up on all outstanding insurance accounts within a timely manner.
• Research denials/underpayments/rejections and requests/inquiries from insurance payers within standard billing cycle timeframe.
• Submit corrected claims and process all claim appeals.
• Ensure appropriate supporting documentation is received and complete to ensure accurate and timely processing of claims.
• Research and perform all secondary billing.
• Possess full understanding of EOBs to ensure payment accuracy and compliance with contract discount.
• Review and recommend claims for adjustment/write off to management.
• Communicate with payers about re-filing claims that were underpaid due to plan/provider errors. Use tracking system to follow up on re-filed claims with plans to ensure complete resolution.
• Maintains productivity and quality results by following standard operating procedures outlines in the Staff Policy.
• Other duties as assigned and directed by team management.

• High school diploma, GED
• 1-2 years of experience in a billing and/or collections in medical insurance claim processing environment.
• Proficient in Microsoft Office Suite specifically excel and word.
• Excellent written and verbal communication skills
• Problem Solving and Organizational abilities
• Ability to work independently.
• Ability to work in a fast-paced environment.

Benefits, 401K, and Paid Time Off package, continuous learning, and development to support your HearingLife career.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

#HearingLife_US

#LI-WJ1

#LI-ON